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SME - Terraform,Python,Google Cloud Build,Ansible

Date Posted: Sep 30, 2026
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Job Detail

  • location_on
    Location Karnataka, India
  • desktop_windows
    Job Type: Full Time/Permanent
  • schedule
    Shift:
  • analytics
    Career Level:
  • group
    Positions:
  • calendar_view_day
    Experience:
  • male
    Gender: No Preference
  • school
    Degree:
  • calendar_month
    Apply Before: Nov 14, 2026
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Job Description

Job Summary

As a Subject Matter Expert in Support & Operations, you will play a vital role in ensuring the timely resolution of escalated incidents while adhering to quality standards and service level agreements (SLAs). Your expertise in Terraform and Python will empower you to analyze complex issues, mentor team members, and maintain effective communication with stakeholders, ultimately aiming for high customer satisfaction and operational excellence.

Key Responsibilities

1. Utilize Terraform And Python To Automate Incident Resolution Processes, Ensuring On-Time Delivery While Adhering To Quality Compliance And Sla Requirements.
2. Mentor Team Members And Administrators By Providing Guidance On Best Practices In Support Operations, Preparing Standard Operating Procedures (Sops), And Maintaining Comprehensive Documentation.
3. Collaborate With Cross-Functional Teams To Validate Change Order Implementation Plans, Ensuring Adherence To Human Error Compliance And Contributing To Capacity Planning Initiatives.
4. Engage With Customers Through Meetings To Gather Feedback And Understand Issues, Ensuring A Positive Customer Experience And Satisfaction With Support Services.
5. Conduct Root Cause Analysis And Trend Analysis Using Python Scripts And Data Analysis Techniques, Presenting Findings And Actionable Insights To Key Business Stakeholders To Drive Performance Improvements.

Skill Requirements

1. Proficiency In Terraform For Infrastructure As Code And Automation.
2. Strong Programming Skills In Python For Data Analysis And Process Automation.
3. Familiarity With Git And Github For Version Control And Collaboration.
4. Experience With Cloudbuild For Continuous Integration And Deployment.
5. Knowledge Of Ansible For Configuration Management And Automation.

Other Requirements

1. Optional Certifications: Hashicorp Certified: Terraform Associate, Python Institute'S Pcap � Certified Associate In Python Programming, Or Related Certifications That Demonstrate Knowledge In The Relevant Technologies

Source: HCLTech careers — Read the original posting and apply

This role is listed by the employer on its own careers site. Kaam Ki Khoj does not process applications for it.

Company Overview

HCLTech
HCLTech · Noida, Uttar Pradesh, India
162 open roles

HCLTech is an employer in the IT/Computers - Software, Software Services sector with operations in India. This is a directory listing maintained by Kaam Ki Khoj so that candidates can find the organisation; it is not an official company page and Kaam... Read More

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