Microsoft Teams Enterprise Voice SME – L3 Key Responsibilities • Implement Microsoft Teams Enterprise Voice solutions. • Design dial plans, normalization rules, voice routes, PSTN usages, and routing policies. • Develop high-availability and disaster recovery voice architectures. • Manage carrier onboarding and integrations. • Manage SBC platforms. • Configure SIP trunks and PSTN interconnects. • Implement Voice Routing Policies, Dial Plans, Number Normalization Rules, Translation Rules and Emergency Routing Policies • Analyze SIP traces and SBC logs. • Troubleshoot SIP signaling and media issues. • Coordinate number porting activities. • Validate regulatory and emergency calling requirements. • Manage carrier escalations and service assurance. • Support Cisco MPP Phones, Analog devices, AudioCodes Media Packs, Algo Paging • Develop migration runbooks and cutover plans. • Mentor L2 engineers. • Participate in CAB and architecture reviews. Technical Skills Must Have • Direct Routing • Operator Connect • Cisco CUBE • Teams PowerShell • Voice Routing Policies • Dial Plans & Normalization • SBC Administration • SIP Protocol Analysis • Call Analytics & CQD • Teams Admin Center Experience • 7-12+ years in Unified Communications • 5+ years in Microsoft Teams Voice • Experience managing 5,000+ users preferred • Microsoft Teams Voice or Enterprise Voice certifications preferred • Experience leading telephony projects
Key Responsibilities • Implement Microsoft Teams Enterprise Voice solutions. • Design dial plans, normalization rules, voice routes, PSTN usages, and routing policies. • Develop high-availability and disaster recovery voice architectures. • Manage carrier onboarding and integrations. • Manage SBC platforms. • Configure SIP trunks and PSTN interconnects. • Implement Voice Routing Policies, Dial Plans, Number Normalization Rules, Translation Rules and Emergency Routing Policies • Analyze SIP traces and SBC logs. • Troubleshoot SIP signaling and media issues. • Coordinate number porting activities. • Validate regulatory and emergency calling requirements. • Manage carrier escalations and service assurance. • Support Cisco MPP Phones, Analog devices, AudioCodes Media Packs, Algo Paging • Develop migration runbooks and cutover plans. • Mentor L2 engineers. • Participate in CAB and architecture reviews.
Technical Skills Must Have • Direct Routing • Operator Connect • Cisco CUBE • Teams PowerShell • Voice Routing Policies • Dial Plans & Normalization • SBC Administration • SIP Protocol Analysis • Call Analytics & CQD • Teams Admin Center
Experience • 7-12+ years in Unified Communications • 5+ years in Microsoft Teams Voice • Experience managing 5,000+ users preferred • Microsoft Teams Voice or Enterprise Voice certifications preferred • Experience leading telephony projects
Source: HCLTech careers — Read the original posting and apply
This role is listed by the employer on its own careers site. Kaam Ki Khoj does not process applications for it.
HCLTech is an employer in the IT/Computers - Software, Software Services sector with operations in India. This is a directory listing maintained by Kaam Ki Khoj so that candidates can find the organisation; it is not an official company page and Kaam... Read More
Upload your CV once — we read it, build your profile and put you in front of every employer hiring on Kaam Ki Khoj. No forms, no fees.
