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SME - AWS IAC, Terraform,Python

Date Posted: Oct 03, 2026
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Job Detail

  • location_on
    Location Bengaluru, Karnataka, India
  • desktop_windows
    Job Type: Full Time/Permanent
  • schedule
    Shift:
  • analytics
    Career Level:
  • group
    Positions:
  • calendar_view_day
    Experience:
  • male
    Gender: No Preference
  • school
    Degree:
  • calendar_month
    Apply Before: Nov 27, 2026
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Job Description

Job Summary

The Subject Matter Expert (Support & Ops) plays a critical role in ensuring the timely resolution of escalations and incidents while maintaining quality standards and customer satisfaction. This position requires in-depth knowledge of Infrastructure as Code (IaC) practices, particularly using Terraform, along with expertise in AWS technologies. The role involves mentoring team members, validating implementation plans, and providing strategic insights to enhance operational efficiency.

Key Responsibilities

1. Resolve Escalated Incidents By Applying Aws And Terraform Best Practices To Ensure Compliance With Agreed Slas And Quality Standards.
2. Mentor Team Members In Iac Methodologies, Prepare Standard Operating Procedures (Sops), And Maintain Comprehensive Documentation To Support Effective Operations And Knowledge Sharing.
3. Validate Change Order Implementation Plans Using Aws Cloudformation And Ansible To Ensure Adherence To Human Error Compliance And Participate In Capacity Planning Efforts.
4. Engage With Customers During Meetings To Identify Issues, Ensuring Proactive Communication And Positive Feedback To Enhance Customer Satisfaction.
5. Conduct Root Cause And Trend Analyses Using Python Scripting To Validate Findings And Present Detailed Performance Reports To Key Business Stakeholders.

Skill Requirements

1. Proficient In Iac Tools, Specifically Terraform And Aws Cloudformation.
2. Strong Understanding Of Aws Services And Paas Offerings.
3. Experience With Automation Tools Like Ansible.
4. Solid Analytical Skills With The Ability To Perform Root Cause And Trend Analyses Using Python.
5. Excellent Communication And Presentation Skills For Stakeholder Engagement.

Other Requirements

1. Aws Certified Solutions Architect (Optional But Valuable)
2. Hashicorp Certified: Terraform Associate (Optional But Valuable

Source: HCLTech careers — Read the original posting and apply

This role is listed by the employer on its own careers site. Kaam Ki Khoj does not process applications for it.

Company Overview

HCLTech
HCLTech · Noida, Uttar Pradesh, India
4,246 open roles

HCLTech is an employer in the IT/Computers - Software, Software Services sector with operations in India. This is a directory listing maintained by Kaam Ki Khoj so that candidates can find the organisation; it is not an official company page and Kaam... Read More

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