Find your next job. Start today.

Direct from employer

ServiceNow ITSM Developer

Date Posted: Oct 23, 2026
Apply on company website

Job Detail

  • location_on
    Location Bengaluru, Karnataka, India
  • desktop_windows
    Job Type: Full Time/Permanent
  • schedule
    Shift:
  • analytics
    Career Level:
  • group
    Positions:
  • calendar_view_day
    Experience:
  • male
    Gender: No Preference
  • school
    Degree:
  • calendar_month
    Apply Before: Dec 07, 2026
Email to Friend Add to Favourite Report Abuse

Job Description

ServiceNow ITSM Developer

Location: PAN INDIA

Job Summary

We are seeking a skilled ServiceNow ITSM Developer to design, develop, and implement IT Service Management solutions. The ideal candidate will have hands-on experience with ServiceNow modules, strong technical expertise, and excellent communication skills to collaborate effectively with cross-functional teams.

Key Responsibilities

  • Develop and implement ServiceNow ITSM modules including:
    • Incident Management
    • Problem Management
    • Change Management
    • Knowledge Management
    • Service Catalog
    • Mobile App
    • Virtual Agent
  • Configure ServiceNow ITSM applications in alignment with approved design plans.
  • Perform unit testing, system integration testing, performance testing, and user acceptance testing.
  • Develop ServiceNow solutions using JavaScript, Jelly, Web Services, XML, HTML, and CSS.
  • Create SQL and LDAP queries to connect and retrieve data from Oracle, MySQL databases, and Active Directory.
  • Establish repeatable processes for development, testing, staging, and production environments ensuring reliability and high availability.
  • Adhere to Agile/Scrum methodology and ITIL standards.
  • Ensure compliance with the Software Development Lifecycle (SDLC).

Required Qualifications

  • ServiceNow Certified Systems Administrator./ CAD Certified.
  • Strong knowledge of Agile/Scrum methodology.
  • Basic understanding of ITIL/industry standards.
  • Familiarity with SDLC processes.

Technical Skills

  • ServiceNow ITSM development and configuration.
  • JavaScript, Jelly, XML, HTML, CSS.
  • SQL and LDAP query creation.
  • Web Services integration.

Behavioral Competencies

  • Effective verbal and written communication skills for technical and non-technical audiences.
  • Strong interpersonal skills for collaborative teamwork.
  • Ability to participate and provide feedback during planning meetings (pre-iteration and retrospectives).

About the role

  • Role: Developer
  • Qualifications: BACHELOR OF TECHNOLOGY
  • Experience: 4 - 14 Years
  • Skills: Digital : ServiceNow_IT Service Management | Service Now
  • Function: TECHNOLOGY
  • Location: Bengaluru
  • Apply by: 2027-01-01

Source: Tata Consultancy Services careers — Read the original posting and apply

This role is listed by the employer on its own careers site. Kaam Ki Khoj does not process applications for it.

Company Overview

Tata Consultancy Services
Tata Consultancy Services · Mumbai, Maharashtra, India
2,177 open roles

Tata Consultancy Services is an employer in the IT/Computers - Software, Software Services sector with operations in India. This is a directory listing maintained by Kaam Ki Khoj so that candidates can find the organisation; it is not an official com... Read More

Related Jobs

One upload, every employer

Let the right employer find you

Upload your CV once — we read it, build your profile and put you in front of every employer hiring on Kaam Ki Khoj. No forms, no fees.

Upload your CV Browse jobs