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ServiceNow ITOM Developer

Date Posted: Oct 23, 2026

Job Detail

  • location_on
    Location Bengaluru, Karnataka, India
  • desktop_windows
    Job Type: Full Time/Permanent
  • schedule
    Shift:
  • analytics
    Career Level:
  • group
    Positions:
  • calendar_view_day
    Experience:
  • male
    Gender: No Preference
  • school
    Degree:
  • calendar_month
    Apply Before: Dec 07, 2026

Job Description

ServiceNow ITOM Developer

Location: PAN INDIA


Job Summary

We are seeking a skilled ServiceNow ITOM Developer with expertise in implementing and configuring ITOM suite components, integrations, and scripting. The ideal candidate will have strong technical knowledge of infrastructure environments, monitoring tools, and ServiceNow platform capabilities.


Key Responsibilities

  • Develop and implement ServiceNow ITOM suite components, including:
    • CSDM
    • CMDB
    • Discovery
    • Service Mapping
    • Event Management
  • Understand infrastructure environment setup (Server, Network, Storage, etc.).
  • Work with monitoring tools and integrate them with ServiceNow.
  • Perform unit testing, system integration testing, performance testing, and user acceptance testing.
  • Create repeatable processes for development, testing, staging, and production environments ensuring reliability and high availability.
  • Develop integrations using REST API, SOAP, or other technologies.
  • Work with base platform features and reporting capabilities.
  • Adhere to Agile/Scrum methodology and ITIL standards.
  • Ensure compliance with the Software Development Lifecycle (SDLC).

Required Qualifications

  • ServiceNow Certified Systems Administrator.
  • Knowledge of Agile/Scrum methodology.
  • Basic understanding of ITIL/industry standards.
  • Familiarity with SDLC processes.

Technical Skills

  • ServiceNow ITOM suite (CSDM, CMDB, Discovery, Service Mapping, Event Management).
  • Basic knowledge of Cloud fundamentals and Windows/Unix administration.
  • Intermediate understanding of infrastructure environments.
  • Scripting and RegEx expertise:
    • JavaScript
    • Unix Shell scripting
    • Windows scripting
    • PowerShell
  • Integration experience using REST API, SOAP, JDBC, SFTP.

Behavioral Competencies

  • Effective verbal and written communication skills for technical and non-technical audiences.
  • Strong interpersonal skills for collaborative teamwork.
  • Ability to participate and provide feedback during planning meetings (pre-iteration and retrospectives).

Preferred Certifications

  • ITIL V3/V4 Foundation Certification.
  • ServiceNow certifications in Discovery, Event Management, and Service Mapping.

About the role

  • Role: Developer
  • Qualifications: BACHELOR OF TECHNOLOGY
  • Experience: 4 - 14 Years
  • Skills: ServiceNow
  • Function: TECHNOLOGY
  • Location: Bengaluru
  • Apply by: 2027-01-01

Source: Tata Consultancy Services careers — Read the original posting and apply

This role is listed by the employer on its own careers site. Kaam Ki Khoj does not process applications for it.

Company Overview

Tata Consultancy Services
Tata Consultancy Services · Mumbai, Maharashtra, India
2,177 open roles

Tata Consultancy Services is an employer in the IT/Computers - Software, Software Services sector with operations in India. This is a directory listing maintained by Kaam Ki Khoj so that candidates can find the organisation; it is not an official com... Read More

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