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ServiceNow HAM Pro Specialist

Date Posted: Oct 22, 2026

Job Detail

  • location_on
    Location Bengaluru, Karnataka, India
  • desktop_windows
    Job Type: Full Time/Permanent
  • schedule
    Shift:
  • analytics
    Career Level:
  • group
    Positions:
  • calendar_view_day
    Experience:
  • male
    Gender: No Preference
  • school
    Degree:
  • calendar_month
    Apply Before: Dec 07, 2026

Job Description

Responsibilities

We are seeking an experienced IT Asset Management professional with expertise in ServiceNow HAM Pro to manage end-to-end hardware asset lifecycle operations, asset governance, reconciliation, audits, reporting, and process improvement initiatives. The ideal candidate should have strong experience in ServiceNow ITAM/HAM modules, compliance management, vendor coordination, and asset lifecycle governance.

Key Responsibilities

  • Manage end-to-end Hardware Asset Management (HAM) lifecycle in ServiceNow.
  • Maintain asset inventory accuracy through reconciliation and audit processes.
  • Perform asset onboarding, transfer, refresh, retirement, disposal, and recovery activities.
  • Ensure compliance with asset management policies, controls, and governance frameworks.
  • Perform periodic asset audits and maintain audit readiness.
  • Drive process improvements across ITAM and HAM operations.
  • Coordinate with ServiceNow development teams for HAM enhancements, workflows, and catalog improvements.
  • Manage vendor engagements for asset procurement, disposal, logistics, and lifecycle management.
  • Create dashboards, KPI reports, metrics, and executive-level reporting.
  • Ensure SLA adherence and operational excellence across asset management functions.
  • Support stakeholders with inventory planning, forecasting, and lifecycle decisions.

Mandatory Skills

  • ServiceNow HAM Pro
  • IT Asset Management (ITAM)
  • Hardware Asset Management
  • Asset Lifecycle Management
  • Asset Reconciliation
  • Asset Audits
  • Inventory Management
  • Asset Governance & Compliance
  • ServiceNow Reporting & Dashboards
  • Vendor Management

Preferred skills

  • Domain › Service Management › IT Asset Management
  • Technology › Infra_ToolAdministration-ITSM › ServiceNow-ITAM
  • Domain › Enterprise Asset Management › IT Asset Lifecycle Management
  • Technology › Infra_ToolAdministration-ConfigManagement › CA CMDB

About the role

  • Role: Senior Associate Consultant
  • Experience: 3 - 6 years
  • Education: MCA, MTech, Bachelor Of Comp. Applications, Bachelor Of Science, Bachelor of Engineering, Bachelor Of Technology

Source: Infosys careers — Read the original posting and apply

This role is listed by the employer on its own careers site. Kaam Ki Khoj does not process applications for it.

Company Overview

Infosys
Infosys · Bengaluru, Karnataka, India
1,713 open roles

Infosys is an employer in the IT/Computers - Software, Software Services sector with operations in India. This is a directory listing maintained by Kaam Ki Khoj so that candidates can find the organisation; it is not an official company page and Kaam... Read More

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