Find your next job. Start today.

Direct from employer

ServiceNow CMDB

Date Posted: Oct 23, 2026
Apply on company website

Job Detail

  • location_on
    Location Bengaluru, Karnataka, India
  • desktop_windows
    Job Type: Full Time/Permanent
  • schedule
    Shift:
  • analytics
    Career Level:
  • group
    Positions:
  • calendar_view_day
    Experience:
  • male
    Gender: No Preference
  • school
    Degree:
  • calendar_month
    Apply Before: Dec 07, 2026
Email to Friend Add to Favourite Report Abuse

Job Description

ServiceNow CMDB & Discovery Developer

Location : PAN INDIA

Job Summary

Responsible for implementing, troubleshooting, and enhancing ServiceNow CMDB and Discovery modules, managing integrations, and ensuring system reliability through proactive maintenance and upgrades.

Essential Functions

  • Analyze, troubleshoot, and resolve incidents for ServiceNow applications.
  • Determine root cause (configuration vs defect) and provide corrective actions/workarounds.
  • Deploy application upgrades, fixes, and perform operational maintenance.
  • Respond to system health alerts and execute scheduled tasks.
  • Conduct audits for preventive maintenance and report status.
  • Adhere to ITIL guidelines for Incident, Problem, and Change Management.
  • Drive high-priority incidents to closure and document root cause analysis.
  • Provide break-fix resolutions, create scripts, resolve performance issues, and implement small enhancements.
  • Customer management and effective call handling.

Analytical & Decision-Making

  • Apply standards, tools, and methods appropriately.
  • Demonstrate systematic problem-solving and clear communication.
  • Plan, schedule, and monitor work to meet deadlines.
  • Rapidly absorb new technical/business information and apply effectively.

Knowledge & Skills

  • 3+ years hands-on development in CMDB and Discovery modules.
  • Strong JavaScript skills; experience with notifications, email scripts, events, scheduled jobs.
  • Familiarity with ServiceNow forms, UI policies, client/server scripts, Glide APIs.
  • Integration experience (REST API, SOAP, LDAP, SSO) via MID Servers.
  • Knowledge of ITSM processes (Incident, Problem, Change).
  • Experience with workflows, catalog items, record producers, and reporting.
  • Ability to troubleshoot Windows servers, networking concepts, and security.
  • Hands-on with data sources, import sets, ACLs, update sets, and instance upgrades.

Preferred Qualifications

  • ServiceNow Certified Systems Administrator.
  • ServiceNow Implementation Specialist (CMDB/Discovery).
  • ITIL V3/V4 Foundation Certification.
  • Strong communication and presentation skills.

About the role

  • Role: Developer
  • Qualifications: BACHELOR OF TECHNOLOGY
  • Experience: 4 - 14 Years
  • Skills: Service Now
  • Function: TECHNOLOGY
  • Location: Bengaluru
  • Apply by: 2027-01-01

Source: Tata Consultancy Services careers — Read the original posting and apply

This role is listed by the employer on its own careers site. Kaam Ki Khoj does not process applications for it.

Company Overview

Tata Consultancy Services
Tata Consultancy Services · Mumbai, Maharashtra, India
2,177 open roles

Tata Consultancy Services is an employer in the IT/Computers - Software, Software Services sector with operations in India. This is a directory listing maintained by Kaam Ki Khoj so that candidates can find the organisation; it is not an official com... Read More

Related Jobs

One upload, every employer

Let the right employer find you

Upload your CV once — we read it, build your profile and put you in front of every employer hiring on Kaam Ki Khoj. No forms, no fees.

Upload your CV Browse jobs