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Service Desk Service Delivery Manager

Date Posted: Oct 23, 2026

Job Detail

  • location_on
    Location Bengaluru, Karnataka, India
  • desktop_windows
    Job Type: Full Time/Permanent
  • schedule
    Shift:
  • analytics
    Career Level:
  • group
    Positions:
  • calendar_view_day
    Experience:
  • male
    Gender: No Preference
  • school
    Degree:
  • calendar_month
    Apply Before: Dec 07, 2026

Job Description

  • Lead digital transformation initiatives focused on automation, AI, Virtual Agents, Self-Service, Shift-Left strategies, and Knowledge Management.
  • Drive technology adoption across ServiceNow, Microsoft ecosystem, AI-powered service management platforms, and automation tools.
  • Improve service desk efficiency through continuous automation and operational modernization.

About the role

  • Role: Consultant
  • Qualifications: BACHELOR OF TECHNOLOGY
  • Experience: 20 - 25 Years
  • Skills: Incident Management | Service Desk
  • Function: TECHNOLOGY
  • Location: Bengaluru
  • Apply by: 2026-11-30

Source: Tata Consultancy Services careers — Read the original posting and apply

This role is listed by the employer on its own careers site. Kaam Ki Khoj does not process applications for it.

Company Overview

Tata Consultancy Services
Tata Consultancy Services · Mumbai, Maharashtra, India
2,177 open roles

Tata Consultancy Services is an employer in the IT/Computers - Software, Software Services sector with operations in India. This is a directory listing maintained by Kaam Ki Khoj so that candidates can find the organisation; it is not an official com... Read More

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