Role:
The purpose of this role is to the first point of contact for the B2B users who call Wipro Service Desk to troubleshoot appropriate end user issues in line with Wipro s Service Desk objectives
Do:
| No. |
Performance Parameter |
Measure |
| 1. |
Service Desk Delivery |
Adherence to TAT, SLA as per SoW Minimal Escalation Customer Experience |
| 2. |
Personal |
Attendance Documentation etc. |
Source: Wipro careers — Read the original posting and apply
This role is listed by the employer on its own careers site. Kaam Ki Khoj does not process applications for it.
Wipro is an employer in the IT/Computers - Software, Software Services sector with operations in India. This is a directory listing maintained by Kaam Ki Khoj so that candidates can find the organisation; it is not an official company page and Kaam K... Read More
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