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Service Delivery Manager

Date Posted: Aug 06, 2026

Job Detail

  • location_on
    Location Pune, Maharashtra, India
  • desktop_windows
    Job Type: Full Time/Permanent
  • schedule
    Shift:
  • analytics
    Career Level:
  • group
    Positions:
  • calendar_view_day
    Experience:
  • male
    Gender: No Preference
  • school
    Degree:
  • calendar_month
    Apply Before: Nov 14, 2026

Job Description

Job Summary

We are seeking a proactive and skilled Delivery Manager with a good understanding of IT network and telecommunications infrastructure, and project management to oversee the lifecycle of demand requests (DMND) within our Site Infrastructure team, focusing on technical integration/migration projects.

Responsibilities

Key Responsibilities:

  • DMND Lifecycle Management:

o Oversee integration/migration projects for Network (LAN/WAN/WIFI/IoT) and Telephony infrastructures throughout the entire DMND lifecycle.

o Close knowledge of the business

o Gather client requirements.

o Qualify client needs.

o Evaluate and prepare technical and commercial proposals in conjunction with the Solution Expert.

o Submit project quotes to the client.

o Construct project plans with all stakeholders.

o Place orders with various suppliers.

o Follow up on actions with project contributors.

o Provide client reporting.

o Monitor project budget.

o Implement the technical solution with the Managed Service Provider (MSP).

o Ensure handover to MSP support teams.

Technical requirements

Key Responsibilities:

  • DMND Lifecycle Management:

o Oversee integration/migration projects for Network (LAN/WAN/WIFI/IoT) and Telephony infrastructures throughout the entire DMND lifecycle.

o Close knowledge of the business

o Gather client requirements.

o Qualify client needs.

o Evaluate and prepare technical and commercial proposals in conjunction with the Solution Expert.

o Submit project quotes to the client.

o Construct project plans with all stakeholders.

o Place orders with various suppliers.

o Follow up on actions with project contributors.

o Provide client reporting.

o Monitor project budget.

o Implement the technical solution with the Managed Service Provider (MSP).

o Ensure handover to MSP support teams.

Preferred skills

  • Foundational › Service Management › Foundation › ITIL
  • Technology › Infrastructure Security › Cloud Security
  • Technology › Network › Network-Others
  • Technology › Network › SD LAN
  • Technology › Oracle Cloud › Demand Management Cloud
  • Technology › SAP Industry Solution › SAP Telecommunications

About the role

  • Role: Senior Associate Consultant
  • Experience: 4 - 6 years
  • Education: Bachelor of Engineering, Bachelor Of Technology

Source: Infosys careers — Read the original posting and apply

This role is listed by the employer on its own careers site. Kaam Ki Khoj does not process applications for it.

Company Overview

Infosys
Infosys · Bengaluru, Karnataka, India
1,811 open roles

Infosys is an employer in the IT/Computers - Software, Software Services sector with operations in India. This is a directory listing maintained by Kaam Ki Khoj so that candidates can find the organisation; it is not an official company page and Kaam... Read More

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