> Regular review of open complaints and ensure response time and its closure as per SLAs
> Achieve Revenue generation targets.
> Ensure Preventive Maintenance adherence and audit quality of Service on regular basis.
> Maintain Customer i-base hygiene and regularly update end user data in system
> To drive customer engagement and high CSI. Building strong relationship with Customers by ensuring timely maintenance and addressing the concerns proactively.
> Ensure timely submission & processing of Invoices of Channel Partners, return of defective spares, warranty & other claims settlement.
> Competitors and market feedback on time to HQ.
> System and process implementation at all channel partners
Qualifications: Diploma/ B.E./ B.Tech
Source: Blue Star careers — Read the original posting and apply
This role is listed by the employer on its own careers site. Kaam Ki Khoj does not process applications for it.
Blue Star is an employer in the Consumer Durables sector with operations in India. This is a directory listing maintained by Kaam Ki Khoj so that candidates can find the organisation; it is not an official company page and Kaam Ki Khoj is not affilia... Read More
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