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SeniorAdministrator - Microsoft Azure - IaaS, Azure Kubernetes Service

Date Posted: Oct 03, 2026

Job Detail

  • location_on
    Location Madurai, Tamil Nadu, India
  • desktop_windows
    Job Type: Full Time/Permanent
  • schedule
    Shift:
  • analytics
    Career Level:
  • group
    Positions:
  • calendar_view_day
    Experience:
  • male
    Gender: No Preference
  • school
    Degree:
  • calendar_month
    Apply Before: Nov 27, 2026

Job Description

Job Summary

The Sr. IaaS Administrator plays a crucial role in enhancing operational efficiency and customer satisfaction by delivering advanced technical support and troubleshooting for Azure-based infrastructure. This role focuses on root cause analysis and proactive solutions, ensuring a robust security posture while adhering to quality standards and regulatory requirements.

Key Responsibilities

1. Provide Advanced Technical Support For Complex Incidents By Utilizing Azure Iaas And Terraform, Performing Root Cause Analysis, And Implementing Solutions To Resolve Technical And Security Issues Efficiently.
2. Collaborate With Cross-Functional Teams To Resolve Complex Tickets Within Agreed Slas, Ensuring Seamless Operations And Maintaining A Strong Security Posture.
3. Contribute To Knowledge Base Updates And Management, Facilitating The Onboarding Of Newcomers And Coaching Analysts To Enhance Team Capabilities And Service Quality.
4. Adhere To Quality Standards And Regulatory Requirements While Delivering Support, Ensuring Compliance With Company Policies.
5. Drive Customer Satisfaction By Achieving First Call Resolution, Minimizing Rejected Resolutions, And Preventing Case Reopens, Thereby Mitigating Security Threats Effectively.

Skill Requirements

1. Proficiency In Iaas On Azure And Infrastructure As Code (Iac) Using Terraform.
2. Solid Understanding Of Azure Kubernetes And Windows Azure Paas/Iaas.
3. Strong Analytical And Troubleshooting Skills In A Support Environment.
4. Excellent Communication And Collaboration Skills To Work Effectively In A Team-Oriented Setting.
5. Familiarity With Regulatory Compliance And Quality Standards In Technical Support.

Other Requirements

1. Optional But Valuable Certifications: Microsoft Certified: Azure Administrator Associate, Hashicorp Certified: Terraform Associate

Source: HCLTech careers — Read the original posting and apply

This role is listed by the employer on its own careers site. Kaam Ki Khoj does not process applications for it.

Company Overview

HCLTech
HCLTech · Noida, Uttar Pradesh, India
4,246 open roles

HCLTech is an employer in the IT/Computers - Software, Software Services sector with operations in India. This is a directory listing maintained by Kaam Ki Khoj so that candidates can find the organisation; it is not an official company page and Kaam... Read More

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