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SeniorAdministrator - IT General Controls (ITGC), SAP S/4HANA Security

Date Posted: Oct 23, 2026
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Job Detail

  • location_on
    Location Uttar Pradesh, India
  • desktop_windows
    Job Type: Full Time/Permanent
  • schedule
    Shift:
  • analytics
    Career Level:
  • group
    Positions:
  • calendar_view_day
    Experience:
  • male
    Gender: No Preference
  • school
    Degree:
  • calendar_month
    Apply Before: Dec 07, 2026
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Job Description

Job Summary

The Senior Administrator in Support & Operations plays a crucial role in delivering advanced technical support and troubleshooting for complex incidents. This position focuses on ensuring compliance with quality standards and regulatory requirements while enhancing customer satisfaction through effective resolutions and proactive measures.

Key Responsibilities

1. Adhere To Quality Standards, Regulatory Requirements, And Company Policies While Managing Sox Itgcs And Sap Security Protocols To Ensure Compliance And Security Integrity.
2. Provide Advanced Support For Complex Incidents Escalated By Analysts, Conducting Root Cause Analysis And Implementing Effective Solutions To Resolve Technical And Security Issues Related To Grc And Gdpr Frameworks.
3. Facilitate Value-Adding Activities, Including Knowledge Base Updates And Management, While Training And Coaching Analysts To Enhance Team Capabilities And Operational Efficiency.
4. Resolve Complex Tickets Within Agreed Slas By Collaborating With Cross-Functional Support Teams, Ensuring Seamless Operations, And Maintaining A Strong Security Posture.
5. Ensure A Positive Customer Experience And Achieve High Customer Satisfaction (Csat) Scores Through Effective First Call Resolution And Minimizing Rejected Resolutions Or Reopened Cases While Mitigating Potential Security Threats.

Skill Requirements

1. Proficient In Sox Itgcs, Sap Security, And Grc.
2. Strong Understanding Of Gdpr Compliance And Data Protection Principles.
3. Excellent Troubleshooting And Root Cause Analysis Skills.
4. Effective Communication And Collaboration Abilities.
5. Basic Knowledge Of Knowledge Management Practices And Training Methodologies.

Other Requirements

1. Optional But Valuable Certifications: Certified Information Systems Auditor (Cisa), Certified In Risk And Information Systems Control (Crisc), Sap Certified Technology Associate

Source: HCLTech careers — Read the original posting and apply

This role is listed by the employer on its own careers site. Kaam Ki Khoj does not process applications for it.

Company Overview

HCLTech
HCLTech · Noida, Uttar Pradesh, India
4,246 open roles

HCLTech is an employer in the IT/Computers - Software, Software Services sector with operations in India. This is a directory listing maintained by Kaam Ki Khoj so that candidates can find the organisation; it is not an official company page and Kaam... Read More

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