Roles and Responsibilities Review change requests to confirm that scope, business impact, risk, implementation, testing, validation, and rollback plans are clearly documented. Coordinate Normal, Standard, and Emergency Changes in line with the agreed ITIL Change Management process. Support Change Advisory Board (CAB) and Emergency CAB meetings by preparing agendas, reviewing changes, recording decisions, and tracking actions. Maintain the change calendar and identify scheduling conflicts, dependencies, blackout periods, and potential service impacts. Coordinate with technical teams, project managers, service owners, vendors, and business stakeholders throughout the change lifecycle. Monitor change implementation and ensure records are updated with appropriate closure details and evidence. Track failed, backed-out, emergency, and unauthorized changes, and support follow-up reviews where required. Prepare operational dashboards covering change success rate, compliance, backlog, and change-related incidents. Support audit requirements and identify opportunities to improve process compliance and change quality.
Roles and Responsibilities Review change requests to confirm that scope, business impact, risk, implementation, testing, validation, and rollback plans are clearly documented. Coordinate Normal, Standard, and Emergency Changes in line with the agreed ITIL Change Management process. Support Change Advisory Board (CAB) and Emergency CAB meetings by preparing agendas, reviewing changes, recording decisions, and tracking actions. Maintain the change calendar and identify scheduling conflicts, dependencies, blackout periods, and potential service impacts. Coordinate with technical teams, project managers, service owners, vendors, and business stakeholders throughout the change lifecycle. Monitor change implementation and ensure records are updated with appropriate closure details and evidence. Track failed, backed-out, emergency, and unauthorized changes, and support follow-up reviews where required. Prepare operational dashboards covering change success rate, compliance, backlog, and change-related incidents. Support audit requirements and identify opportunities to improve process compliance and change quality.
Roles and Responsibilities Review change requests to confirm that scope, business impact, risk, implementation, testing, validation, and rollback plans are clearly documented. Coordinate Normal, Standard, and Emergency Changes in line with the agreed ITIL Change Management process. Support Change Advisory Board (CAB) and Emergency CAB meetings by preparing agendas, reviewing changes, recording decisions, and tracking actions. Maintain the change calendar and identify scheduling conflicts, dependencies, blackout periods, and potential service impacts. Coordinate with technical teams, project managers, service owners, vendors, and business stakeholders throughout the change lifecycle. Monitor change implementation and ensure records are updated with appropriate closure details and evidence. Track failed, backed-out, emergency, and unauthorized changes, and support follow-up reviews where required. Prepare operational dashboards covering change success rate, compliance, backlog, and change-related incidents. Support audit requirements and identify opportunities to improve process compliance and change quality.
Roles and Responsibilities Review change requests to confirm that scope, business impact, risk, implementation, testing, validation, and rollback plans are clearly documented. Coordinate Normal, Standard, and Emergency Changes in line with the agreed ITIL Change Management process. Support Change Advisory Board (CAB) and Emergency CAB meetings by preparing agendas, reviewing changes, recording decisions, and tracking actions. Maintain the change calendar and identify scheduling conflicts, dependencies, blackout periods, and potential service impacts. Coordinate with technical teams, project managers, service owners, vendors, and business stakeholders throughout the change lifecycle. Monitor change implementation and ensure records are updated with appropriate closure details and evidence. Track failed, backed-out, emergency, and unauthorized changes, and support follow-up reviews where required. Prepare operational dashboards covering change success rate, compliance, backlog, and change-related incidents. Support audit requirements and identify opportunities to improve process compliance and change quality.
Source: HCLTech careers — Read the original posting and apply
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HCLTech is an employer in the IT/Computers - Software, Software Services sector with operations in India. This is a directory listing maintained by Kaam Ki Khoj so that candidates can find the organisation; it is not an official company page and Kaam... Read More
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