Application Operations & Support • Manage day-to-day application operations for SQL based applications hosted on IIS and backed by SQL Server • Ensure high availability, performance, and reliability of production environments • Monitor application health (availability, latency, errors, capacity) and take proactive actions • Perform deployment support, configuration, and environment management for applications
• Perform L2-level troubleshooting for incidents escalated from L1 • Handle P1/P2 incidents with ownership, drive service restoration within SLA timelines • Conduct root cause analysis (RCA) and implement permanent fixes or workarounds • Participate in on-call support / 24×7 rotation • Administer SQL Server databases: o Query optimisation and performance tuning o Troubleshooting database issues o Monitoring database health and capacity • Analyse application logs and system behaviour for issue diagnosis ➡ SQL monitoring, troubleshooting, and deployment are core operational responsibilities
• Strong experience in.NET / ASP.NET applications o Microsoft SQL Server (querying, tuning, troubleshooting)
• 5–7 years of experience in Application Support / SRE / Production Support • Bachelor’s degree in Computer Science / IT or related field • Experience in enterprise-scale production environments preferred
Source: HCLTech careers — Read the original posting and apply
This role is listed by the employer on its own careers site. Kaam Ki Khoj does not process applications for it.
HCLTech is an employer in the IT/Computers - Software, Software Services sector with operations in India. This is a directory listing maintained by Kaam Ki Khoj so that candidates can find the organisation; it is not an official company page and Kaam... Read More
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