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SeniorAdministrator - Azure DevOps, Terraform

Date Posted: Oct 21, 2026
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Job Detail

  • location_on
    Location Hyderabad, Telangana, India
  • desktop_windows
    Job Type: Full Time/Permanent
  • schedule
    Shift:
  • analytics
    Career Level:
  • group
    Positions:
  • calendar_view_day
    Experience:
  • male
    Gender: No Preference
  • school
    Degree:
  • calendar_month
    Apply Before: Dec 07, 2026
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Job Description

Job Summary

The Sr. Administrator in Support & Operations plays a crucial role in delivering advanced technical support and operational excellence in IaC and Terraform environments. This position is vital for troubleshooting complex incidents, conducting root cause analysis, and implementing effective solutions, ultimately ensuring customer satisfaction and adherence to quality standards.

Key Responsibilities

1. Provide Advanced Technical Support By Utilizing Terraform And Azure Iaas/Paas To Troubleshoot Complex Incidents, Ensuring Timely Resolution And Adherence To Service Level Agreements.
2. Conduct Thorough Root Cause Analysis For Escalated Incidents, Implementing Robust Solutions To Address Technical And Security Issues Within Azure Kubernetes Environments.
3. Facilitate Knowledge Management By Updating And Maintaining The Knowledge Base, Contributing To Continuous Improvement Processes, And Providing Training And Coaching To Junior Analysts.
4. Resolve Complex Support Tickets By Collaborating With Cross-Functional Teams, Ensuring Seamless Operations And Reinforcing The Organization'S Security Posture.
5. Enhance Customer Experience And Satisfaction Through Effective First Call Resolution Strategies, Minimizing Rejected Resolutions And Re-Opened Cases While Proactively Mitigating Potential Security Threats.

Skill Requirements

1. Proficiency In Infrastructure As Code (Iac) Using Terraform.
2. Strong Knowledge Of Azure Iaas And Paas Services.
3. Experience With Azure Kubernetes Service (Aks) For Container Orchestration.
4. Familiarity With Incident Management Processes And Root Cause Analysis Methodologies.
5. Excellent Problem-Solving Skills And Ability To Work Collaboratively In A Team Environment.

Other Requirements

1. Optional But Valuable Certifications: Microsoft Certified: Azure Administrator Associate, Hashicorp Certified: Terraform Associate

Source: HCLTech careers — Read the original posting and apply

This role is listed by the employer on its own careers site. Kaam Ki Khoj does not process applications for it.

Company Overview

HCLTech
HCLTech · Noida, Uttar Pradesh, India
4,246 open roles

HCLTech is an employer in the IT/Computers - Software, Software Services sector with operations in India. This is a directory listing maintained by Kaam Ki Khoj so that candidates can find the organisation; it is not an official company page and Kaam... Read More

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