Senior Technical Specialist

• 10+ years of experience 
• Familiar with Waterfall and Agile Project Implementation Methodologies
• Familiar with SAP Standard Functionalities (eg. ERP, Hana etc.) and Custom Development procedures
• Experience with relevant programming languages & techniques (eg. Abap, SQL, Java, OO, Eclipse etc.)
• Debugging knowhow for troubleshooting
• Experience with relevant IT Technologies and Protocols (eg. Adobe, EDI, ODBC, RFC, XML etc.)
• Multiple end to end project lifecycle experience for implementing SAP & other Business Systems

Primary Tasks & Responsibilities Business Systems Developer

• Create and Extend program specifications for CRs, Projects, new Releases etc.
• Coordinate developments with other (internal or external) developers
• Technical definitions Interfaces (Mapping, Recordtypes) with consumer or sender
• Develop application, interface & migration software using the appropriate tools and dev. Languages
• Define and develop user interfaces using available technologies according to UX guidelines
• Develop and maintain printing solutions (forms, labels) using the appropriate technologies
• Develop integration processes using existing and new frameworks and tools
• Understand and setup of system communication and protocols
• Maintain technical knowledge base
• Support infrastructure setup and keep systems and applications up to date
• Program design & modularization (Program, Functions, Classes)
• Define and maintain quality standards and best practices for development

Secondary Tasks & Responsibilities Business Systems Developer

• Provide detailed technical knowhow to support solution decisions for different options
• Prepare test data and pretest new functionality (Unit Test and Function Test within IT)
• Presentation of finished products and the developed functionalities
• Ensure System is implemented & maintained according to GRC req's & policies (eg. Authoriz., GxP etc.)
• Support audits from governing bodies (eg. Auditor, TüV, FDA etc.)
• Contribute to IT/Business Docu. or validation documents in projects/support as outlined in RACI matrix
• Complete Hyper care phase and resolve support incidents after golive until project signoff
• Define technology of interfaces (WSDL, EDI, IDOC, ODBC etc.)
• Database Design
• Quality inspection and design reviews of technical products/solutions
• Resolve Level 3 Support Issues
• Create, analyze and resolve incidents as per the defined SLAs
• Support recruiting process for internal staff within Sonova processes and tools
• Liase with other cross functional teams in or outside CIT for any other relevant isssue resolution
• Coach and support trainees

Primary Tasks & Responsibilities

IT Systems Architect

• Evaluate and assess impact of new sw components on infrastructure, processes, and applications
• Provide detailed technical knowhow to support solution decisions for different options
• Review existing IT solutions for improvements, stay up-to-date with new technologies
• Program design & modularization (Program, Functions, Classes)
• Define technology of interfaces (WSDL, EDI, IDOC, ODBC etc.)
• Database Design
• Define and maintain quality standards and best practices for development
• Quality inspection and design reviews of technical products/solutions

Secondary Tasks & Responsibilities

IT Systems Architect

• Perform feasibilities, prototype pre-liminary solutions and present to business/IT stakeholders
• Ensure global best practice business processes are implemented for any new processes / requirements
• Perform Third Party Software Evaluations within Sonova RFP process
• Provide detailed IT Solution Architecture for new processes and gaps
• Facilitate & perform detailed req.'s eng. with Moscow & detailed Bus. Process Design (Micros)
• Create and Extend program specifications for CRs, Projects, new Releases etc.
• Coach teammembers in project methdology and ensure Sonova TQM Standards are followed
• Coordinate developments with other (internal or external) developers
• Develop application, interface & migration software using the appropriate tools and dev. Languages
• Define and develop user interfaces using available technologies according to UX guidelines
• Develop integration processes using existing and new frameworks and tools
• Understand and setup of system communication and protocols
• Support infrastructure setup and keep systems and applications up to date
• Support recruiting process for internal staff within Sonova processes and tools
• Liase with other cross functional teams in or outside CIT for any other relevant isssue resolution

Qualifications

need to have

nice to have

Basic Education

• Bachelor or Master in IT or Business

Work Experience

• Familiar with Waterfall and Agile Project Implementation Methodologies
• Familiar with SAP Standard Functionalities (eg. ERP, Hana etc.) and Custom Development procedures
• Experience with relevant programming languages & techniques (eg. Abap, SQL, Java, OO, Eclipse etc.)
• Debugging knowhow for troubleshooting
• Experience with relevant IT Technologies and Protocols (eg. Adobe, EDI, ODBC, RFC, XML etc.)
• Multiple end to end project lifecycle experience for implementing SAP & other Business Systems

• Experience with relevant IT/SAP Accelerators (Project Tools, Data Migration Tools, Frontend Simplification Tools etc.)
• Experience in organizational change / process change and how to manage transformations

Personal Competencies

• Presentation, sales and communciation skills to sell ideas on Top Management Level
• Interested in change and able to stay up-to-date with new innovations relevant in own area
• Structured and focused in approach, communication, excecution
• Positive, Customer Service Orientation, focusing on meeting customer expectations
• Able to accept and follow standard Sonova SOPs
• Diligently following high Quality Standards with own and team deliverables, prioritizing over short term time pressures
• Able to focus on most important / urgent topics and to self time manage independently
• Able to work independently and escalate accordingly
• Analytical and abstract thinking to architect and plan complex workpackages
• Creative thinking and able to challenge existing or historical grown situations & solutions
• Presentation, sales and communciation skills to sell ideas on GPO and Keyuser Level

Social Competencies

• Able to collaborate and share knowledge: facilitate and prioritize team success over individual interests
• Able to understand and resolve conflicts, partnering with business / externals finding win win solutions

Leadership Competencies

• Able to lead and facilitate meetings towards an end result

Professional Competencies

• Able to design & implement detailed Processes that are feasible from a enduser perspective
• Familiar with important Financial & Medical Regulations and how they impact daily work (TüV, Validation, FDA etc.)

Language(s) / Level

• Fluent in English

• Fluent in French, Spanish, Chinese, Vietnamese, German

IT skills

• Experience with relevant Admin Tools (eg. MS Office, Jira, Sharepoint, solman etc.)

Further Requirements

• Medical Industry Experience regarding Business Models, Processes and IT landscapes
• Agile certified, ITIL certified, BPMN certified, SAP/Hana certified