| JOB TITLE Senior TIBCO Streambase Platform Support Specialist LOCATION : Offshore/Nearshore/Onshore OVERVIEW OF THE ROLE The Senior TIBCO Streaming Platform Support Specialist will play a crucial role in ensuring the reliability, performance, and scalability of streaming solutions within the client’s life sciences and healthcare ecosystem. This position provides expert-level support for TIBCO Streaming software, directly impacting critical business processes, data-driven decision-making, and real-time application delivery across the organization. The specialist will collaborate with cross-functional teams to resolve complex technical issues, optimize platform usage, and implement best practices that align with organizational goals. DETAILED RESPONSIBILITIES - Provide advanced technical support and troubleshooting for TIBCO Streaming Platform, ensuring high availability and optimal performance. - Monitor, analyze, and proactively resolve incidents related to streaming data applications in production and development environments. - Lead root cause analysis for major incidents, implement corrective actions, and document solutions for knowledge sharing. - Collaborate with development, infrastructure, and application teams to design, implement, and upgrade TIBCO streaming solutions. - Manage platform maintenance, including patching, upgrades, and performance tuning. - Create and maintain documentation for support procedures, configurations, and platform architecture. - Mentor junior support engineers and provide technical guidance to enhance team capabilities. - Ensure compliance with industry regulations and internal security standards within life sciences and healthcare environments. - Participate in capacity planning, disaster recovery, and business continuity activities related to TIBCO streaming. - Liaise with TIBCO and other vendors for escalated support cases and product enhancements. SKILL REQUIREMENTS - Minimum 6-8 years of hands-on experience with TIBCO Streambase Platform support and administration. - Deep knowledge of TIBCO Streaming/Live Datastreams architecture and components. - Proficiency in diagnosing and resolving complex application and platform issues. - Experience with integration of TIBCO Streaming with other middleware, databases, and enterprise systems. - Strong understanding of ITIL practices and incident management in regulated environments. - Familiarity with life sciences and healthcare industry compliance (e.g., HIPAA, FDA, GxP). - Excellent communication, documentation, and stakeholder management skills. - Certifications in TIBCO technologies or related streaming platforms (preferred). - Experience with cloud platforms (AWS, Azure, GCP) and deploying streaming solutions in hybrid environments. - Knowledge of scripting languages (Python, Shell, PowerShell) for automation and monitoring. - Exposure to Kafka, Apache Flink, or other real-time data streaming technologies. - Prior experience in mentoring teams or leading technical projects. |
| JOB TITLE Senior TIBCO Streambase Platform Support Specialist LOCATION : Offshore/Nearshore/Onshore OVERVIEW OF THE ROLE The Senior TIBCO Streaming Platform Support Specialist will play a crucial role in ensuring the reliability, performance, and scalability of streaming solutions within the client’s life sciences and healthcare ecosystem. This position provides expert-level support for TIBCO Streaming software, directly impacting critical business processes, data-driven decision-making, and real-time application delivery across the organization. The specialist will collaborate with cross-functional teams to resolve complex technical issues, optimize platform usage, and implement best practices that align with organizational goals. DETAILED RESPONSIBILITIES - Provide advanced technical support and troubleshooting for TIBCO Streaming Platform, ensuring high availability and optimal performance. - Monitor, analyze, and proactively resolve incidents related to streaming data applications in production and development environments. - Lead root cause analysis for major incidents, implement corrective actions, and document solutions for knowledge sharing. - Collaborate with development, infrastructure, and application teams to design, implement, and upgrade TIBCO streaming solutions. - Manage platform maintenance, including patching, upgrades, and performance tuning. - Create and maintain documentation for support procedures, configurations, and platform architecture. - Mentor junior support engineers and provide technical guidance to enhance team capabilities. - Ensure compliance with industry regulations and internal security standards within life sciences and healthcare environments. - Participate in capacity planning, disaster recovery, and business continuity activities related to TIBCO streaming. - Liaise with TIBCO and other vendors for escalated support cases and product enhancements. SKILL REQUIREMENTS - Minimum 6-8 years of hands-on experience with TIBCO Streambase Platform support and administration. - Deep knowledge of TIBCO Streaming/Live Datastreams architecture and components. - Proficiency in diagnosing and resolving complex application and platform issues. - Experience with integration of TIBCO Streaming with other middleware, databases, and enterprise systems. - Strong understanding of ITIL practices and incident management in regulated environments. - Familiarity with life sciences and healthcare industry compliance (e.g., HIPAA, FDA, GxP). - Excellent communication, documentation, and stakeholder management skills. - Certifications in TIBCO technologies or related streaming platforms (preferred). - Experience with cloud platforms (AWS, Azure, GCP) and deploying streaming solutions in hybrid environments. - Knowledge of scripting languages (Python, Shell, PowerShell) for automation and monitoring. - Exposure to Kafka, Apache Flink, or other real-time data streaming technologies. - Prior experience in mentoring teams or leading technical projects. |
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