Role Summary
SAP SD Consultant responsible for supporting and enhancing Sales & Distribution processes within Signify AMS landscape. The role involves configuration, incident resolution, enhancements, and integration with cross-functional modules in an AMS (steady-state support) model.
Key Responsibilities
1. Application Support & Operations
Provide L2/L3 support for SAP SD processes in AMS environment
Handle incidents, service requests, and problem management within SLA
Perform root cause analysis and implement permanent fixes
2. Functional Expertise (SAP SD)
Configure and support key SD areas:
Order-to-Cash (OTC)
Pricing & Billing
Credit Management
Delivery & Shipping
Output determination
Work on master data elements (customer, pricing conditions, material master – SD views)
. Work on Issues related to Finance Integration
3. Enhancements & Change Requests
Analyze business requirements from Signify stakeholders
Prepare Functional Specifications (FS)
Coordinate with technical teams (ABAP) for development
Support testing (UT, SIT, UAT) and deployment
4. Integration & Cross-Module Collaboration
Coordinate with other SAP modules:
MM (inventory & logistics)
FI (billing & revenue postings)
WM/EWM (warehouse integration)
Ensure smooth end-to-end OTC process flow
5. Stakeholder Management
Work closely with onsite / client SPOCs (Europe/Global teams)
Participate in daily/weekly AMS governance calls
Provide status updates and risk escalations
6. Documentation & Compliance
Maintain proper documentation:
KT docs
SOPs
Configuration documents
Ensure audit and compliance adherence (important for AMS setups)
Technical Skills Required
SAP ECC / S/4HANA – Sales & Distribution (Core)
Strong understanding of OTC cycle
Experience in pricing procedures, billing, output types
Integration knowledge with FI/MM
Exposure to SAP SD enhancements & user-exits
Basic debugging knowledge (preferred)
Experience & Band Fit (E2.2)
5–7 years of SAP SD experience
Prior experience in AMS / support projects (preferred)
Ability to work independently on tickets & small enhancements
Behavioral & Delivery Expectations
Strong analytical and problem-solving skills
Good communication (client-facing role)
Ability to work in global delivery model
Ownership-driven, SLA-focused execution
Good to Have
Exposure to:
GATP
SAP C4C / CRM integration
IDOCs / Interfaces
S/4HANA transformation projects
.
.
Source: HCLTech careers — Read the original posting and apply
This role is listed by the employer on its own careers site. Kaam Ki Khoj does not process applications for it.
HCLTech is an employer in the IT/Computers - Software, Software Services sector with operations in India. This is a directory listing maintained by Kaam Ki Khoj so that candidates can find the organisation; it is not an official company page and Kaam... Read More
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