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Senior Support Engineer

Date Posted: Oct 11, 2026

Job Detail

  • location_on
    Location Navi Mumbai, Maharashtra, India
  • desktop_windows
    Job Type: Full Time/Permanent
  • schedule
    Shift:
  • analytics
    Career Level:
  • group
    Positions:
  • calendar_view_day
    Experience:
  • male
    Gender: No Preference
  • school
    Degree:
  • calendar_month
    Apply Before: Dec 07, 2026

Job Description

Job Summary 1. Service Desk Experience Should have international exposure.2. Should have worked in Voice process with excellent communication skills3. Ready for 24X7 support (night shift). Please add following pointers in continuation to the below Job description for GSD:Candidate should have good experience of active directory, antivirus, Office365, outlook and account management tools.Should have good troubleshooting skills for Windows 7, 8 and 10 OS and PC hardware / peripherals (including printers, docking stations).Should be flexible for rotational and night shifts.Should have good command over ServiceNow or relevant ticketing system.Should have good knowledge of RSA tokens, VPN and Citrix remote environments. Key Responsibilities 1. Service Desk Experience Should have international exposure.2. Should have worked in Voice process with excellent communication skills3. Ready for 24X7 support (night shift). Please add following pointers in continuation to the below Job description for GSD:Candidate should have good experience of active directory, antivirus, Office365, outlook and account management tools.Should have good troubleshooting skills for Windows 7, 8 and 10 OS and PC hardware / peripherals (including printers, docking stations).Should be flexible for rotational and night shifts.Should have good command over ServiceNow or relevant ticketing system.Should have good knowledge of RSA tokens, VPN and Citrix remote environments. Skill Requirements 1. Service Desk Experience Should have international exposure.2. Should have worked in Voice process with excellent communication skills3. Ready for 24X7 support (night shift). Please add following pointers in continuation to the below Job description for GSD:Candidate should have good experience of active directory, antivirus, Office365, outlook and account management tools.Should have good troubleshooting skills for Windows 7, 8 and 10 OS and PC hardware / peripherals (including printers, docking stations).Should be flexible for rotational and night shifts.Should have good command over ServiceNow or relevant ticketing system.Should have good knowledge of RSA tokens, VPN and Citrix remote environments. Other Requirements

Source: HCLTech careers — Read the original posting and apply

This role is listed by the employer on its own careers site. Kaam Ki Khoj does not process applications for it.

Company Overview

HCLTech
HCLTech · Noida, Uttar Pradesh, India
4,246 open roles

HCLTech is an employer in the IT/Computers - Software, Software Services sector with operations in India. This is a directory listing maintained by Kaam Ki Khoj so that candidates can find the organisation; it is not an official company page and Kaam... Read More

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