The SRE Engineer is responsible for the day-to-day reliability, availability, observability, and operational support of business applications and platforms. The role focuses on maintaining and operating production services, improving reliability through SLI/SLO practices, leveraging Splunk-based observability solutions, driving automation, and continuously improving operational performance and service quality.
"Key Responsibilities:
- Maintain and operate production applications and platforms to ensure high availability, reliability, performance, and operational stability.
- Configure, maintain, and optimize observability, monitoring, logging, alerting, and service health solutions using Splunk Enterprise, Splunk ITSI, and Splunk Observability Cloud.
- Develop and maintain dashboards, alerts, reports, service health views, and KPI monitoring solutions.
- Perform Incident Management, troubleshooting, Root Cause Analysis (RCA), blameless postmortems, and service restoration activities.
- Implement and support SLI, SLO, Error Budget tracking, service health monitoring, reliability reporting, and continuous improvement initiatives.
- Improve alert quality by reducing noise, eliminating false positives, and optimizing monitoring coverage.
- Support AIOps capabilities such as event correlation, anomaly detection, alert enrichment, and operational analytics.
- Automate operational tasks, monitoring, reporting, and remediation activities using scripting and automation tools.
- Collaborate with application, cloud, infrastructure, and operations teams to improve reliability, performance, and operational efficiency.
- Maintain runbooks, SOPs, knowledge articles, and operational documentation.
- Participate in reliability reviews, blameless postmortems, Agile ceremonies, and continuous service improvement initiatives.
- Support production releases, platform upgrades, maintenance activities, and operational readiness reviews."
"Must Have Skills:
- 6+ years of experience in Production Operations, SRE, Observability, Application Support, or Operations Engineering roles.
- Experience with observability, logging, alert management, alert correlation, and alert quality improvement practices using Splunk ITSI, Splunk Observability Cloud & Splunk Enterprise logging.
- Experience implementing and supporting SLI, SLO, Error Budget tracking, service health monitoring, reliability reporting, and continuous improvement initiatives.
- Experience with Incident Management, Problem Management, Troubleshooting, Change Management, Root Cause Analysis (RCA), and Blameless Postmortem practices.
- Experience supporting business applications running on VM and container platforms.
- Experience with cloud platforms such as Azure, AWS, and GCP.
- Experience with automation technologies to reduce the operational toil (Ansible, Python, RPA and other automation platforms)
- Experience with ITSM processes and tools such as ServiceNow.
- Strong analytical, troubleshooting, communication, and collaboration skills."
"Good to Have Skills:
- Knowledge of DevOps practices, CI/CD pipelines, GitOps, and release automation.
- Experience supporting Java, .NET, SAP, Salesforce, SaaS/COTS, or other enterprise applications.
- Experience with Reliability Engineering practices including Resilience Testing and Chaos Engineering.
- Exposure to OpenTelemetry and modern observability frameworks.
- Exposure to Agentic AI, AI-driven Operations, and AI-assisted observability solutions
- Splunk, SRE, Cloud, or Observability-related certifications."
Source: HCLTech careers — Read the original posting and apply
This role is listed by the employer on its own careers site. Kaam Ki Khoj does not process applications for it.
HCLTech is an employer in the IT/Computers - Software, Software Services sector with operations in India. This is a directory listing maintained by Kaam Ki Khoj so that candidates can find the organisation; it is not an official company page and Kaam... Read More
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