SuperCare Health is seeking customer-focused and detail-oriented professionals to join our Operations Team. The team provides inbound customer service support to US patients, caregivers, hospitals, and healthcare providers requiring Durable Medical Equipment (DME) and respiratory care services. This role is responsible for handling inbound calls, troubleshooting equipment issues, coordinating urgent service requests, supporting hospital discharges, and ensuring timely resolution of patient needs while maintaining exceptional customer service standards. Requires flexibility to work shifts aligned with US PST operations.
Handle inbound calls from patients, caregivers, hospitals, and healthcare providers during after-hours operations.
Source: HCLTech careers — Read the original posting and apply
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