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Senior Executive - Partner Inclusion & Stakeholder Delight

Date Posted: Oct 09, 2026

Job Detail

  • location_on
    Location Gurgaon, Haryana, India
  • desktop_windows
    Job Type: Full Time/Permanent
  • schedule
    Shift:
  • analytics
    Career Level:
  • group
    Positions:
  • calendar_view_day
    Experience:
  • male
    Gender: No Preference
  • school
    Degree:
  • calendar_month
    Apply Before: Dec 07, 2026

Job Description

TATA-CONSUMER-PRODUCTS-BLUE-LOGO-Feb-13

 

 

 
Designation
Senior Executive - Partner Inclusion & Stakeholder Delight

Function
RTD
Location
Gurugram
Reporting To
Manager - Special Projects, RTD

 

 

Job Description

 

 

Financial Outcomes

  • Help new partners start business faster by completing each Partner Journey stage on time.
  • Maintain the Distributor Health Card and share updates with Sales Leaders.
  • Make sure partners get clear and timely information on schemes and financial updates, so claims are settled correctly.
  • Resolve partner issues quickly so business is not disrupted.

Customer Service

  • Be the single point of contact for all distributor and co-packer issues. Track each issue until it is closed.
  • Give partners a smooth first year journey, including the welcome kit and sharing of policies, scheme and engagement that impact their earnings.
  • Run the quarterly partner satisfaction survey and work on improving the score.

Internal Processes

  • Make sure every stage of the Partner Journey is completed and checked, from pre-onboarding.
  • Work with Sales, Finance, Legal, Supply Chain, IT and Capability teams to close issues on time.
  • Maintain one central tracker for onboarding, partner milestones and issues. Share regular updates on open /closed issues.
  • Keep records of couriers, catalogues, certificates, gifts and partner communication. Send mail merge updates on programs and finance

Innovation and Learning

  • Facilitate training to partners on DBSM, schemes, claims and national programs.

Use partner feedback to keep improving the Partners Journey

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Source: Tata Consumer Products careers — Read the original posting and apply

This role is listed by the employer on its own careers site. Kaam Ki Khoj does not process applications for it.

Company Overview

Tata Consumer Products
Tata Consumer Products · Mumbai, Maharashtra, India
52 open roles

Tata Consumer Products is an employer in the FMCG/Food/Beverage sector with operations in India. This is a directory listing maintained by Kaam Ki Khoj so that candidates can find the organisation; it is not an official company page and Kaam Ki Khoj... Read More

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