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Senior Engineer - Hardware Asset Management

Date Posted: Sep 30, 2026
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Job Detail

  • location_on
    Location Madurai, Tamil Nadu, India
  • desktop_windows
    Job Type: Full Time/Permanent
  • schedule
    Shift:
  • analytics
    Career Level:
  • group
    Positions:
  • calendar_view_day
    Experience:
  • male
    Gender: No Preference
  • school
    Degree:
  • calendar_month
    Apply Before: Nov 14, 2026
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Job Description

Job Summary

As a Senior Engineer in Support & Operations, you will be pivotal in ensuring the seamless functionality of hardware systems. Your role encompasses troubleshooting, maintaining, and enhancing hardware solutions while delivering exceptional client support. You will collaborate with cross-functional teams to ensure operational excellence and meet organizational objectives.

Key Responsibilities

1. Maintain And Troubleshoot Hardware Components By Applying Knowledge Of Break-Fix Methodologies, Ensuring Timely Resolution Of Issues To Minimize System Downtime.
2. Provide Client Support By Monitoring And Addressing Hardware-Related Tickets, Presenting Data-Driven Solutions, And Ensuring Adherence To Quality Standards During On-Time Delivery Of Support Activities.
3. Create And Enhance Documentation In Alignment With Cmmi Standards And Client Requirements, Ensuring Clarity And Compliance In All Technical Processes.
4. Provide Technical Guidance And Mentorship To Junior Engineers, Fostering A Collaborative Environment And Enhancing Team Capabilities In Hardware Support Operations.

Skill Requirements

1. Proficient In Hardware Break Fix Methodologies And Processes
2. Strong Understanding Of Troubleshooting Techniques For Hardware Issues
3. Solid Knowledge Of Client Support And Ticket Resolution Practices
4. Familiarity With Documentation Standards And Processes, Including Cmmi

Other Requirements

1. Optional But Valuable: Certifications In Itil, Comptia A+, Or Relevant Hardware Support Certifications

Source: HCLTech careers — Read the original posting and apply

This role is listed by the employer on its own careers site. Kaam Ki Khoj does not process applications for it.

Company Overview

HCLTech
HCLTech · Noida, Uttar Pradesh, India
162 open roles

HCLTech is an employer in the IT/Computers - Software, Software Services sector with operations in India. This is a directory listing maintained by Kaam Ki Khoj so that candidates can find the organisation; it is not an official company page and Kaam... Read More

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