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Senior Administrator - SharePoint Administration

Date Posted: Oct 22, 2026
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Job Detail

  • location_on
    Location Noida, Uttar Pradesh, India
  • desktop_windows
    Job Type: Full Time/Permanent
  • schedule
    Shift:
  • analytics
    Career Level:
  • group
    Positions:
  • calendar_view_day
    Experience:
  • male
    Gender: No Preference
  • school
    Degree:
  • calendar_month
    Apply Before: Dec 07, 2026
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Job Description

Job Summary

The Senior SharePoint Administrator plays a crucial role in providing advanced technical support and operational excellence within the organization. This position focuses on troubleshooting complex incidents, performing root cause analysis, and implementing solutions to enhance customer satisfaction and security. The Senior Administrator will also contribute to knowledge management and training initiatives, ensuring a high standard of service delivery.

Key Responsibilities

1. Adhere To Quality Standards, Regulatory Requirements, And Company Policies While Managing Sharepoint Environments And Operations.
2. Provide Advanced Support For Complex Incidents Escalated By Analysts, Performing Root Cause Analysis And Implementing Solutions To Resolve Technical And Security Issues In Sharepoint.
3. Manage And Update The Knowledge Base Related To Sharepoint Administration, Contributing To Knowledge Transfer And Training Initiatives For New Team Members.
4. Resolve Complex Tickets Related To Sharepoint Within Agreed Slas, Collaborating With Cross-Functional Support Teams To Ensure Seamless Operations And Maintain Security Posture.
5. Ensure A Positive Customer Experience And High Csat Through Effective First Call Resolution Strategies, Minimizing Rejected Resolutions And Re-Open Cases While Addressing And Mitigating Potential Security Threats.

Skill Requirements

1. Advanced Proficiency In Sharepoint Administration, Including Site Collection Management, User Permissions, And Security Configurations.
2. Strong Understanding Of Troubleshooting Methodologies And Root Cause Analysis Techniques In A Sharepoint Environment.
3. Familiarity With Knowledge Management Practices And Training Methodologies.
4. Excellent Communication Skills And Ability To Provide Technical Guidance To Both Technical And Non-Technical Stakeholders.

Other Requirements

1. Microsoft Certified: Sharepoint Administrator Associate (Optional But Valuable)
2. Itil Foundation Certification (Optional But Valuable

Source: HCLTech careers — Read the original posting and apply

This role is listed by the employer on its own careers site. Kaam Ki Khoj does not process applications for it.

Company Overview

HCLTech
HCLTech · Noida, Uttar Pradesh, India
4,246 open roles

HCLTech is an employer in the IT/Computers - Software, Software Services sector with operations in India. This is a directory listing maintained by Kaam Ki Khoj so that candidates can find the organisation; it is not an official company page and Kaam... Read More

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