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Senior Administrator - ServiceNow, IT Service Management

Date Posted: Oct 10, 2026
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Job Detail

  • location_on
    Location Noida, Uttar Pradesh, India
  • desktop_windows
    Job Type: Full Time/Permanent
  • schedule
    Shift:
  • analytics
    Career Level:
  • group
    Positions:
  • calendar_view_day
    Experience:
  • male
    Gender: No Preference
  • school
    Degree:
  • calendar_month
    Apply Before: Dec 07, 2026
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Job Description

Job Summary

Detailed JD
  • Working on UI Actions / UI policy / Access Control Lists, etc.
  • Developing ESS page- Content Management
  • Writing various Server side scripts using Script Includes.
  • Configured License Management module for necessary Compliance check.
  • Used ACL’s for controlling the security mechanism in Service Now.
  • Domain Separation and designing the Process and data flow within various domains.
  • Developing Composite Service Requests within Service catalog Module.
  • Responsible for the technical specification and implementation of the SNOW integration.
  • Develops the technical solutions, implements them and performs the component integration tests.
  • Understand the business needs and the needs to standardize processes and build this into the design.
  • Understand the large-scale thinking and approach needed for success of the project.
  • Leading platform upgrades.
  • Configuring complex reports
  • Debugging of system logs
  • Monitors and reports on progress in completing projects and accomplishing goals.
  • Collaborate with various cross functional teams to define and determine integration requirements.
  • Drive organization to improve data integrity for company-wide analytics.

 

Key Responsibilities

Qualifications

Bachelor’s degree in computer science or related field.

Relevant Exp. 5+ Years

Mandatory Skills
  • Experience in Admin, Configuration & Development related activities in ServiceNow.
  • Expertise level of understanding of ServiceNow is required.
  • Certified ServiceNow Administrator & ServiceNow Certified Implementation Specialist
  • Configuration/Development knowledge of

Incident Management, Problem Management, Change Management, Release Management, Knowledge Management, Asset management, CMDB, Service Requests and SLM

  • Fair understanding of content management, developing ESS Page.
  • Excellent verbal and written communication capabilities with the ability to interact and influence at all levels of the organization.
  • Strong problem-solving skills and the ability to logically break down a problem into smaller manageable parts to solve.

 

Skill Requirements

Qualifications

Bachelor’s degree in computer science or related field.

Relevant Exp. 5+ Years

Mandatory Skills
  • Experience in Admin, Configuration & Development related activities in ServiceNow.
  • Expertise level of understanding of ServiceNow is required.
  • Certified ServiceNow Administrator & ServiceNow Certified Implementation Specialist
  • Configuration/Development knowledge of

Incident Management, Problem Management, Change Management, Release Management, Knowledge Management, Asset management, CMDB, Service Requests and SLM

  • Fair understanding of content management, developing ESS Page.
  • Excellent verbal and written communication capabilities with the ability to interact and influence at all levels of the organization.
  • Strong problem-solving skills and the ability to logically break down a problem into smaller manageable parts to solve.

 

Other Requirements

Good to have
  • Extensive knowledge of JavaScript and
  • Familiarity with SQL, HTML and CSS.
  • Knowledge of XML and structural programming concepts.
  • Experience on non-ITSM modules e.g., ITOM, ITBM etc.
  • Experience in Solution design and architecture design.

 

Source: HCLTech careers — Read the original posting and apply

This role is listed by the employer on its own careers site. Kaam Ki Khoj does not process applications for it.

Company Overview

HCLTech
HCLTech · Noida, Uttar Pradesh, India
4,246 open roles

HCLTech is an employer in the IT/Computers - Software, Software Services sector with operations in India. This is a directory listing maintained by Kaam Ki Khoj so that candidates can find the organisation; it is not an official company page and Kaam... Read More

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