Role Summary Responsible for providing Level-2 support for the BMC Control-M scheduling environment, ensuring successful execution of batch workloads, troubleshooting job failures, maintaining Control-M infrastructure, and supporting change, incident, and problem management activities. Key Responsibilities Monitor and manage Control-M batch jobs and workflows in a 24x7 environment. Investigate and resolve job failures, late submissions, long-running jobs, and scheduling issues. Perform Control-M agent installation, configuration, upgrades, and troubleshooting. Manage Control-M calendars, scheduling rules, and batch dependencies. Support application teams with job execution requests, modifications, and scheduling changes. Perform incident, problem, and change management activities using ITSM tools. Monitor EM Servers, Control-M Agents, and related infrastructure components. Support Control-M failover/fallback activities and disaster recovery exercises. Perform security patching, SSL certificate updates, and vulnerability remediation for Control-M components. Create and maintain operational documentation, SOPs, and knowledge articles. Work with application, database, Linux/Windows, and middleware teams for issue resolution.
Technical Skills BMC Control-M Administration and Scheduling. Control-M Enterprise Manager (EM), Control-M Server, and Agents. Job scheduling, dependencies, cyclic jobs, calendars, SMART folders. Batch monitoring and production support. Unix/Linux administration basics. Shell scripting or PowerShell. SQL fundamentals for troubleshooting. ServiceNow or other ITSM tools. Knowledge of high availability, failover, and DR concepts. Preferred Skills Control-M Automation API. Ansible or automation tools. ITIL Foundation Certification. Exposure to Cloud platforms (AWS/Azure). Monitoring tools such as Geneos, Moogsoft, Splunk, or simila
Preferred Skills Control-M Automation API. Ansible or automation tools. ITIL Foundation Certification. Exposure to Cloud platforms (AWS/Azure). Monitoring tools such as Geneos, Moogsoft, Splunk, or similar. Qualifications Bachelor\'s Degree in Computer Science, IT, or related field. 3–6 years of experience in Control-M administration and batch scheduling support. Experience in large enterprise production environments.
Preferred Skills Control-M Automation API. Ansible or automation tools. ITIL Foundation Certification. Exposure to Cloud platforms (AWS/Azure). Monitoring tools such as Geneos, Moogsoft, Splunk, or similar. Qualifications Bachelor\'s Degree in Computer Science, IT, or related field. 3–6 years of experience in Control-M administration and batch scheduling support. Experience in large enterprise production environments.
Source: HCLTech careers — Read the original posting and apply
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HCLTech is an employer in the IT/Computers - Software, Software Services sector with operations in India. This is a directory listing maintained by Kaam Ki Khoj so that candidates can find the organisation; it is not an official company page and Kaam... Read More
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