Scope of the role -
Responsible for driving store performance, operational excellence, and sales growth
across the retail network through process standardization, digital enablement, and
data-driven decision-making
2. Job Profile & Key Deliverables
Retail Operations & Transformation
• Drive retail excellence initiatives to improve store productivity and
operational efficiency
• Monitor store performance through audits, SOP adherence, and defined KPIs
• Standardize processes to ensure consistent execution across all stores
Sales & Revenue Growth
• Drive revenue contribution through CRM, loyalty programs, and alternate
sales channels
• Lead in-store and retail marketing initiatives to improve conversion and sales
performance
• Build and scale alternate sales channels such as Shoppers Stop, Try@home,
Pop-ups
Digital & CRM
• Drive adoption and effective usage of CRM and retail technology platforms
• Identify system gaps and collaborate with tech teams to implement
enhancements
• Leverage data and dashboards for performance tracking and decision-making
• Drive digital platforms like Salesforce, Wooqer, Salesbuddy & drive new tech
interventions for the team
Planning & Commercials
• Lead sales forecasting, budgeting, and annual business planning
• Plan and execute promotions, seasonal campaigns, and in-store activations
• Track performance against targets and drive corrective actions
People & Capability Development
• Drive frontline productivity through incentive programs and performance
management
The candidate should have prior experience in Retail operation
• Minimum work experience of 5 years+
• Proficiency in analytical skills, and should be comfortable with Excel & Powerpoint
• Should have the right attitude and be able to navigate and build seamless
working relationships with other teams as this role needs collaboration with
other teams.
• Should be able to think on his / her own and drive initiatives and tasks with
minimum or no supervision. Should be a great self-starter
Source: Titan Company careers — Read the original posting and apply
This role is listed by the employer on its own careers site. Kaam Ki Khoj does not process applications for it.
Titan Company is an employer in the Gems & Jewellery sector with operations in India. This is a directory listing maintained by Kaam Ki Khoj so that candidates can find the organisation; it is not an official company page and Kaam Ki Khoj is not... Read More
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