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Relationship Manager - Phone Banking

Date Posted: Oct 23, 2026

Job Detail

  • location_on
    Location Bhubaneswar, Odisha, India
  • desktop_windows
    Job Type: Full Time/Permanent
  • schedule
    Shift:
  • analytics
    Career Level:
  • group
    Positions:
  • calendar_view_day
    Experience:
  • male
    Gender: No Preference
  • school
    Degree:
  • calendar_month
    Apply Before: Dec 07, 2026

Job Description

Key Responsibilities

Query Resolution

Handling and resolving customer complaints over the phone channel.

Customised Solution Offering

Providing customers with relevant products and services to help meet their needs.

Behold our values

While servicing customers, keep the philosophy of Fair to Customer and Fair to Bank at the core.

Providing 360-degree banking

Offer products based on customer needs while collaborating with other teams in the bank to understand suitable product offerings.

Adherence to compliance

Be compliant with information security norms and quality process norms.

About the role

  • Category: Relationship Management
  • Job level: Entry - Level Managerial
  • Experience: 3-6 Years
  • Location: Bhubaneswar, Hyderabad, Jaipur, Chennai, Thane, Guwahati, Indore, Pune

Source: ICICI Bank careers — Read the original posting and apply

This role is listed by the employer on its own careers site. Kaam Ki Khoj does not process applications for it.

Company Overview

ICICI Bank
ICICI Bank · Mumbai, Maharashtra, India
20 open roles

ICICI Bank is an employer in the Banking/Financial Services/Broking sector with operations in India. This is a directory listing maintained by Kaam Ki Khoj so that candidates can find the organisation; it is not an official company page and Kaam Ki K... Read More

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