Regional Commercial Manager - Jewellery

Regional Commercial Manager (Jewellery)

Role Purpose

Partner with the Jewellery Business team to drive profitable growth, enable sales, and ensure strong commercial governance across the region. Act as the key finance business partner for retail operations by providing commercial insights, financial controls, working capital management, and decision support for business initiatives including gold exchange programs, customer investment schemes, advance booking plans, and other jewellery-specific sales drivers. Leverage financial analytics to support revenue growth while ensuring compliance, cost optimization, and risk management.

Key Responsibilities

Finance Business Partnering

• Partner with Regional Sales and Retail teams to achieve revenue, profitability, and growth objectives.
• Provide commercial and financial insights to support business decisions and improve store performance.
• Drive profitability analysis, margin reviews, and business performance monitoring across stores and channels.
• Support business teams in evaluating new opportunities, promotions, customer acquisition initiatives, and sales-led campaigns.

Sales Enablement & Jewellery Business Support

• Support retail teams in driving sales through jewellery-specific programs such as:
• Gold Exchange Schemes
• Gold Savings / Investment Plans
• Customer Loyalty and Promotional Programs
• Evaluate financial viability and profitability of commercial offers and campaigns.
• Ensure accurate accounting, reconciliation, and settlement of scheme-related transactions.
• Work closely with store teams to resolve commercial issues that may impact customer experience or conversion.

Financial Planning & Performance Management

• Lead budgeting and forecasting for regional stores and commercial operations.
• Monitor operating expenses and identify opportunities for cost optimization.
• Perform variance analysis and recommend corrective actions.
• Publish profitability and performance reports for management review.

Revenue Assurance & Working Capital Management

• Ensure accurate revenue recognition and reconciliation.
• Monitor receivables, franchisee balances, and customer settlements.
• Drive effective working capital management through cash flow monitoring and fund optimization.
• Coordinate with Treasury and Finance teams to resolve unreconciled transactions.

Commercial Controls & Compliance

• Ensure adherence to company policies, SOPs, approval matrices, and statutory requirements.
• Monitor audit readiness and compliance across stores.
• Support due diligence and governance for franchisee and business partners.
• Minimize commercial risks, revenue leakage, and process deviations.

Tax, Accounting & Financial Governance

• Oversee GST, TDS, and other statutory compliance activities.
• Conduct periodic GL reviews and resolve accounting exceptions.
• Support month-end closing, provisions, reconciliations, and MIS reporting.
• Ensure financial accuracy and control across all regional commercial transactions.

Stakeholder Management

• Collaborate with Retail, Sales, Finance, Treasury, Taxation, HR, Legal, and Operations teams.
• Act as a trusted advisor to regional business leaders on financial and commercial matters.
• Build strong relationships with franchisees, vendors, and external stakeholders to ensure business continuity and growth.

Ideal Candidate Profile

• Chartered Accountant (CA)
• 6-10 years of experience in Retail, Jewellery, FMCG, Consumer Durables, or Multi-store Commercial Finance
• Strong understanding of retail economics, inventory-led businesses, customer schemes, and channel partner management
• Proven experience in Finance Business Partnering and Commercial Operations
• Strong analytical, stakeholder management, and decision-making capabilities

Success Measures

• Regional Sales and Profitability Growth
• Effective Support for Gold Exchange & Investment Schemes
• Improved Store-Level Margins and Productivity
• Strong Working Capital and Cash Flow Management
• Zero Revenue Leakage and High Compliance Standards
• Accurate Financial Reporting and Business Insights
• High Stakeholder Satisfaction and Business Partnership Effectiveness

· Persuasion

· Decision making

· Analytical mind-set

· Leadership

· Stakeholder management

· Accountability

· Commercial Knowledge / Advanced Computer Skills

· Retail Industry understanding