Role - Quality Manager – Service Desk
Required Technical Skill Set - Service Desk Quality Management, Ticket Audits, Voice & Non‑Voice Audits (VNA), ITIL Processes, SLA/KPI Monitoring
Desired Experience Range - 6 to 10 Yrs
Location of Requirement - TCS - New Delhi (Noida)
Source: Tata Consultancy Services careers — Read the original posting and apply
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