Job Requirements
Quality team provides unique value addition in terms of ensuring quality delivery of Titan retail stores by all stakeholders. The Quality managers (QM) in the region plays a key role in implementation of the quality standards across all the store formats happening at the regions.
The QM job involved in carrying out a detailed quality audits (QC) covering both WIP projects (including Civil, Interior, Services) & Fixtures (loose furniture including production / installation) & also on the completed stores. The audits will cover both the company and franchisee driven retail projects. The work scope including releasing project wise Non-compliance reports (NCR) with quality scores to all stakeholders involved.
The scope of works including consolidating vendor wise repeated issues / identifying the root cause of the issue and come up with possible solution along with stakeholders & get this implemented. Coordinating in carrying out extensive training to all stakeholders in the region.
Job Involve extensive travel, managing various stack holders, exposure work in challenging situations and carrying all types’ of people in achieving a common goal of delivering an enhanced customer experience including meeting the Brand STDs across all Titan retail stores.
External Interfaces - Survey Architects, Vendor partners & Suppliers, Business associates, Landlords etc..,
Internal Interfaces - Regional retail sales teams, IRSG design, execution & Quality team members etc…
Process Contribution - Quality Audits (QC), Non confirmation reports (NCR’s) & Project wise Score cards, Covering all formats of retail store projects & completed stores.
Mapping vendor wise repeated issues - Vendor wise consolidated reports , Qtrly discussion with vendors
Coordinating with all stack holders for imparting training - Quality score improvements , Covering all stakeholders in the region
Source: Titan Company careers — Read the original posting and apply
This role is listed by the employer on its own careers site. Kaam Ki Khoj does not process applications for it.
Titan Company is an employer in the Gems & Jewellery sector with operations in India. This is a directory listing maintained by Kaam Ki Khoj so that candidates can find the organisation; it is not an official company page and Kaam Ki Khoj is not... Read More
Upload your CV once — we read it, build your profile and put you in front of every employer hiring on Kaam Ki Khoj. No forms, no fees.
