• Regional Quality Governance: Drive, manage, and govern comprehensive end-to-end Quality Assurance activities across the West and North regions (Ahmedabad, Rajasthan, Saurashtra, and Delhi NCR).
• Vendor Quality & Product Auditing: Spearhead daily product quality audits and proactive vendor performance management across all partner manufacturing units to uphold brand excellence.
• Multi-Category Product Stewardship: Ensure uncompromising aesthetic, dimensional, purity, and structural quality across Plain Gold (Handmade & Machine-Made / MM), Plain Jewellery with Stones (PJWS), and Kundan / Polki categories.
• Quality at Source & Karigar Capability: Establish, institutionalize, and educate karigars (craftsmen) and manufacturers on standardized Quality Processes directly at the workbench and manufacturing floor.
• Leadership & Regional Team Management: Lead, mentor, and build the regional Qc/QA team, establishing operational benchmarks, standard operating procedures (SOPs), and regular audit plan.
• Boutique Query Resolution & Technical Support: Act as the primary source for the region to
resolve technical and product-related quality queries from retail boutiques.
• Market Return Reduction & Continuous Improvement: Substantially minimize Customer Returns and Boutique (BTQ) Returns through root-cause analysis (RCA), Corrective and Preventive Action (CAPA), and structured product engineering.
• Regional Profitability & Value Enhancement: Drive profitable gold jewellery manufacturing and category improvements with light weight jewellery and implementation of the WBQness in Handmade and Kundan category.
Educational Qualification
• Required: Bachelor's Degree or Diploma in Metallurgy, Mechanical Engineering, Jewellery Design & Technology, or Quality Engineering.
Relevant Work Experience
• Total Experience: 5 to 10 years of intensive, proven experience in Jewellery Quality Assurance, Operations, or Manufacturing / Sourcing.
• Category Expertise: Deep manufacturing exposure in Casting, Handmade Jewellery, Machine-Made (MM), Plain Jewellery with Stones (PJWS), and Kundan / Polki categories.
• Technical Mastery: In-depth expertise in Product Inspection protocols, non-destructive testing (NDT), XRF gold purity analysis, fire assay, and defect characterization.
Technical & Functional Knowledge
• Product & Metallurgy: Gold metallurgy, alloy formulations, karatage standards, melting/casting dynamics, soldering chemistry, and Polki setting methodologies.
• Process Engineering & Lean: Lean manufacturing tools (5S, Kaizen, 7 QC Tools, CAPA, SQA / Green Channel frameworks).
• Software & Reporting: High proficiency in MS Office (Advanced Excel for data analytics, PowerPoint for executive presentations).
Source: Titan Company careers — Read the original posting and apply
This role is listed by the employer on its own careers site. Kaam Ki Khoj does not process applications for it.
Titan Company is an employer in the Gems & Jewellery sector with operations in India. This is a directory listing maintained by Kaam Ki Khoj so that candidates can find the organisation; it is not an official company page and Kaam Ki Khoj is not... Read More
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