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Production Support(java springboot+AWS)

Date Posted: Sep 24, 2026
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Job Detail

  • location_on
    Location Hyderabad, Telangana, India
  • desktop_windows
    Job Type: Full Time/Permanent
  • schedule
    Shift:
  • analytics
    Career Level:
  • group
    Positions:
  • calendar_view_day
    Experience:
  • male
    Gender: No Preference
  • school
    Degree:
  • calendar_month
    Apply Before: Nov 14, 2026
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Job Description

Responsibilities

Key Responsibilities:

Production Stability & Incident Management

  • Own end-to-end production support for Java Spring/Spring Boot applications hosted on AWS, ensuring high availability and performance.
  • Lead triage and resolution of incidents (P1/P2), drive war rooms, provide timely stakeholder updates, and ensure SLA adherence.
  • Perform deep log and metric analysis to isolate issues across application, infrastructure, and dependent services.

Root Cause Analysis & Problem Management

  • Conduct RCA for recurring/critical issues, document findings, and drive corrective and preventive actions to closure.
  • Identify systemic risks, reduce alert noise, and implement permanent fixes in collaboration with engineering teams.

Operational Excellence

  • Create and maintain runbooks, SOPs, and knowledge articles to improve support readiness and reduce MTTR.
  • Drive production release readiness activities including deployment support, rollback planning, and post-release validation.
  • Mentor junior support engineers and promote best practices for troubleshooting, escalation, and customer communication.

AWS Support & Reliability Improvements

  • Monitor and troubleshoot AWS-based components, ensuring secure access, stable configurations, and cost-aware operations.
  • Partner with teams to improve observability and reliability through better monitoring, alerting, and automation opportunities.

Minimum Qualifications:

  • Bachelor’s or Master’s degree in Computer Science/Engineering or related field (BTECH, BSC, MTECH, MCA).
  • 10–15 years of overall experience with strong ownership in Production Support for enterprise applications.
  • Hands-on expertise in Java Spring and Spring Boot, including debugging production issues and implementing fixes.
  • Strong working knowledge of AWS in a production environment, including troubleshooting and operational support.
  • Proven experience with incident management, RCA, and driving issues to resolution with clear communication.

Technical requirements

Skills

Foundational->Maintenance and Production Support process->PLM Production Support process,Technology->Cloud Platform->Amazon Webservices DevOps,Technology->Java->Springboot

Preferred skills

  • Technology › Java › Springboot
  • Technology › Cloud Platform › Amazon Webservices DevOps
  • Foundational › Maintenance and Production Support process › PLM Production Support process

About the role

  • Role: Lead Consultant
  • Experience: 9 - 15 years
  • Education: MCA, MSc, MTech, Bachelor of Engineering, BCA, BTech

Source: Infosys careers — Read the original posting and apply

This role is listed by the employer on its own careers site. Kaam Ki Khoj does not process applications for it.

Company Overview

Infosys
Infosys · Bengaluru, Karnataka, India
1,811 open roles

Infosys is an employer in the IT/Computers - Software, Software Services sector with operations in India. This is a directory listing maintained by Kaam Ki Khoj so that candidates can find the organisation; it is not an official company page and Kaam... Read More

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