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Production Support(java springboot+AWS)

Date Posted: Sep 24, 2026
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Job Detail

  • location_on
    Location Hyderabad, Telangana, India
  • desktop_windows
    Job Type: Full Time/Permanent
  • schedule
    Shift:
  • analytics
    Career Level:
  • group
    Positions:
  • calendar_view_day
    Experience:
  • male
    Gender: No Preference
  • school
    Degree:
  • calendar_month
    Apply Before: Nov 14, 2026
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Job Description

Responsibilities

Key Responsibilities:

Production Stability & Incident Management

  • Own L2/L3 production support for Java Spring Boot services, ensuring high availability and rapid recovery.
  • Triage incidents, perform impact analysis, coordinate war rooms, and drive timely resolution within SLAs.
  • Conduct root cause analysis (RCA) and implement corrective and preventive actions to reduce recurring issues.

Application & Platform Troubleshooting

  • Diagnose issues across application, API, and infrastructure layers using logs, traces, and metrics.
  • Debug Spring Boot applications, analyze thread dumps/heap behavior when needed, and address performance bottlenecks.
  • Collaborate with development teams to propose code fixes, configuration changes, and safe rollout plans.

AWS Operations & Reliability

  • Support workloads running on AWS, ensuring secure access, stable deployments, and reliable integrations with AWS services.
  • Improve observability by tuning alerts/dashboards and defining actionable monitoring for critical customer journeys.

Operational Excellence

  • Create and maintain runbooks, SOPs, knowledge articles, and incident postmortems.
  • Drive continuous improvement through problem management, automation opportunities, and release/change readiness checks.
  • Mentor junior support engineers and promote best practices in troubleshooting and incident handling.

Minimum Qualifications:

  • Bachelor’s or Master’s degree in Computer Science/IT or related field (BTECH, BCA, MCA, MTECH).
  • 8–10 years of experience in Production Support / Application Support for enterprise applications.
  • Strong hands-on experience with Java and Spring Boot in production environments.
  • Working experience supporting applications on AWS, including troubleshooting cloud-based deployments and services.
  • Strong understanding of incident management, RCA, and operational processes with excellent communication skills.

Technical requirements

Skills

Foundational->Maintenance and Production Support process->PLM Production Support process,Technology->Cloud Platform->Amazon Webservices DevOps,Technology->Java->Springboot

Preferred skills

  • Technology › Java › Springboot
  • Foundational › Maintenance and Production Support process › PLM Production Support process
  • Technology › Cloud Platform › Amazon Webservices DevOps

About the role

  • Role: Senior Consultant
  • Experience: 8 - 10 years
  • Education: MCA, MTech, Bachelor of Engineering, BCA, BTech

Source: Infosys careers — Read the original posting and apply

This role is listed by the employer on its own careers site. Kaam Ki Khoj does not process applications for it.

Company Overview

Infosys
Infosys · Bengaluru, Karnataka, India
1,811 open roles

Infosys is an employer in the IT/Computers - Software, Software Services sector with operations in India. This is a directory listing maintained by Kaam Ki Khoj so that candidates can find the organisation; it is not an official company page and Kaam... Read More

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