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Production Support (AWS support) +Java springboot+SQL

Date Posted: Sep 24, 2026
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Job Detail

  • location_on
    Location Hyderabad, Telangana, India
  • desktop_windows
    Job Type: Full Time/Permanent
  • schedule
    Shift:
  • analytics
    Career Level:
  • group
    Positions:
  • calendar_view_day
    Experience:
  • male
    Gender: No Preference
  • school
    Degree:
  • calendar_month
    Apply Before: Nov 14, 2026
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Job Description

Responsibilities

Key Responsibilities:

Production Support & Incident Management

  • Provide L2/L3 production support for AWS-hosted Java Spring Boot applications and SQL-based services, ensuring high availability and performance.
  • Triage incidents, analyze symptoms, identify impact, and drive resolution within SLA timelines using structured troubleshooting approaches.
  • Perform root cause analysis (RCA) for recurring issues and implement preventive actions to reduce incident frequency.

Application & Database Troubleshooting

  • Diagnose application issues using logs, stack traces, and runtime metrics; coordinate fixes with engineering teams and validate outcomes.
  • Write and optimize SQL queries for investigation, data validation, and corrective actions while ensuring data integrity and minimal risk.
  • Support release activities by validating production readiness, monitoring post-deployment health, and rolling back/escalating when required.

Operational Excellence

  • Create and maintain runbooks, SOPs, and knowledge articles to improve support efficiency and reduce mean time to resolution (MTTR).
  • Collaborate with cross-functional teams to identify reliability gaps and recommend improvements in application behavior and supportability.
  • Participate in on-call rotations and provide clear, timely stakeholder communication during incidents and service restorations.

Minimum Qualifications:

  • BTECH, MTECH, BCA, or MCA.
  • 8–10 years of experience in production support / application support for enterprise applications.
  • Strong hands-on experience with Java Spring and Spring Boot in troubleshooting and supporting production systems.
  • Strong SQL skills for investigation, reporting, and data validation in production environments.
  • Proven experience handling incidents, performing RCA, and driving issue resolution with cross-team collaboration.

Technical requirements

SKILLS: Foundational->Maintenance and Production Support process->PLM Production Support process,Technology->Cloud Security->AWS - Infrastructure Security->AWS Systems Manager,Technology->Database->SQL tuning,Technology->Java->Springboot

Preferred skills

  • Technology › Java › Springboot
  • Technology › Database › SQL tuning
  • Technology › Cloud Security › AWS - Infrastructure Security › AWS Systems Manager
  • Foundational › Maintenance and Production Support process › PLM Production Support process

About the role

  • Role: Senior Consultant
  • Experience: 8 - 10 years
  • Education: MCA, MSc, MTech, Bachelor of Engineering, BCA, BTech

Source: Infosys careers — Read the original posting and apply

This role is listed by the employer on its own careers site. Kaam Ki Khoj does not process applications for it.

Company Overview

Infosys
Infosys · Bengaluru, Karnataka, India
1,811 open roles

Infosys is an employer in the IT/Computers - Software, Software Services sector with operations in India. This is a directory listing maintained by Kaam Ki Khoj so that candidates can find the organisation; it is not an official company page and Kaam... Read More

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