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Process Manager

Date Posted: Oct 14, 2026

Job Detail

  • location_on
    Location Lucknow, Uttar Pradesh, India
  • desktop_windows
    Job Type: Full Time/Permanent
  • schedule
    Shift:
  • analytics
    Career Level:
  • group
    Positions:
  • calendar_view_day
    Experience:
  • male
    Gender: No Preference
  • school
    Degree:
  • calendar_month
    Apply Before: Dec 02, 2026

Job Description

Job Summary

SAP Basis & SAP HANA – L2 Support\\\\r\\\\nKey Responsibilities:\\\\r\\\\nProvide L2 support for SAP Basis and SAP HANA environments.\\\\r\\\\nPerform SAP system monitoring, health checks, troubleshooting, and incident resolution.\\\\r\\\\nHandle user administration, transports, background jobs, spool, and system performance issues.\\\\r\\\\nMonitor and administer HANA databases, including backups, alerts, disk utilization, and performance.\\\\r\\\\nSupport system refreshes, client copies, patching, upgrades, and kernel updates.\\\\r\\\\nTroubleshoot SAP application and database connectivity issues.\\\\r\\\\nWork on incidents/service requests within defined SLAs and coordinate with L3/vendor teams for complex issues.\\\\r\\\\nMaintain operational documentation and follow change and incident management processes.\\\\r\\\\nRequired Skills: SAP Basis Administration, SAP HANA Administration, Linux/Unix basics, SAP Solution Manager/monitoring tools, Incident & Change Management.\\\\r\\\\nExperience: Typically 3–6 years of relevant SAP Basis/HANA support experience, with hands-on production support exposure.

Key Responsibilities

SAP Basis & SAP HANA – L2 Support\\\\r\\\\nKey Responsibilities:\\\\r\\\\nProvide L2 support for SAP Basis and SAP HANA environments.\\\\r\\\\nPerform SAP system monitoring, health checks, troubleshooting, and incident resolution.\\\\r\\\\nHandle user administration, transports, background jobs, spool, and system performance issues.\\\\r\\\\nMonitor and administer HANA databases, including backups, alerts, disk utilization, and performance.\\\\r\\\\nSupport system refreshes, client copies, patching, upgrades, and kernel updates.\\\\r\\\\nTroubleshoot SAP application and database connectivity issues.\\\\r\\\\nWork on incidents/service requests within defined SLAs and coordinate with L3/vendor teams for complex issues.\\\\r\\\\nMaintain operational documentation and follow change and incident management processes.\\\\r\\\\nRequired Skills: SAP Basis Administration, SAP HANA Administration, Linux/Unix basics, SAP Solution Manager/monitoring tools, Incident & Change Management.\\\\r\\\\nExperience: Typically 3–6 years of relevant SAP Basis/HANA support experience, with hands-on production support exposure.

Skill Requirements

AP Basis & SAP HANA – L2 Support Key Responsibilities: Provide L2 support for SAP Basis and SAP HANA environments. Perform SAP system monitoring, health checks, troubleshooting, and incident resolution. Handle user administration, transports, background jobs, spool, and system performance issues. Monitor and administer HANA databases, including backups, alerts, disk utilization, and performance. Support system refreshes, client copies, patching, upgrades, and kernel updates. Troubleshoot SAP application and database connectivity issues. Work on incidents/service requests within defined SLAs and coordinate with L3/vendor teams for complex issues. Maintain operational documentation and follow change and incident management processes. Required Skills: SAP Basis Administration, SAP HANA Administration, Linux/Unix basics, SAP Solution Manager/monitoring tools, Incident & Change Management. Experience: Typically 3–6 years of relevant SAP Basis/HANA support experience, with hands-on production support

Other Requirements

SAP Basis & SAP HANA – L2 Support Key Responsibilities: Provide L2 support for SAP Basis and SAP HANA environments. Perform SAP system monitoring, health checks, troubleshooting, and incident resolution. Handle user administration, transports, background jobs, spool, and system performance issues. Monitor and administer HANA databases, including backups, alerts, disk utilization, and performance. Support system refreshes, client copies, patching, upgrades, and kernel updates. Troubleshoot SAP application and database connectivity issues. Work on incidents/service requests within defined SLAs and coordinate with L3/vendor teams for complex issues. Maintain operational documentation and follow change and incident management processes. Required Skills: SAP Basis Administration, SAP HANA Administration, Linux/Unix basics, SAP Solution Manager/monitoring tools, Incident & Change Management. Experience: Typically 3–6 years of relevant SAP Basis/HANA support experience, with hands-on production support

Source: HCLTech careers — Read the original posting and apply

This role is listed by the employer on its own careers site. Kaam Ki Khoj does not process applications for it.

Company Overview

HCLTech
HCLTech · Noida, Uttar Pradesh, India
4,246 open roles

HCLTech is an employer in the IT/Computers - Software, Software Services sector with operations in India. This is a directory listing maintained by Kaam Ki Khoj so that candidates can find the organisation; it is not an official company page and Kaam... Read More

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