Responsible for management of daily operations using resources responsibly for meeting customer service targets and planning areas of improvement and development. This will be demonstrated by achievement of defined service levels within customer. They will provide leadership to Team leaders to plan, execute, measure to maximize customer experience. Works closely with operations leaders and support groups to define and implement processes that support Customer Care objectives.
Source: HCLTech careers — Read the original posting and apply
This role is listed by the employer on its own careers site. Kaam Ki Khoj does not process applications for it.
HCLTech is an employer in the IT/Computers - Software, Software Services sector with operations in India. This is a directory listing maintained by Kaam Ki Khoj so that candidates can find the organisation; it is not an official company page and Kaam... Read More
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