Candidates should have Excellent English Communication Skills and Excellent Typing skills.
Desired candidate Profile :
H.Sc / Graduate freshers with good communication.
US healthcare Exp will be an advantage.
Knowledge of basic computer operations.
Willingness to work in the late evening and night shifts.
Courteous with strong customer service orientation.
Good listening and speaking skills.
Typing speed 30/90%
SVAR test mandatory.
Work from office only.
Do
Deliver
| No | Performance Parameter | Measure |
| 1 | Process | No. of cases resolved per day, compliance to process and quality standards, meeting process level SLAs, Pulse score, Customer feedback |
| 2 | Self- Management | Productivity, efficiency, absenteeism, Training Hours, No of technical training completed |
Source: Wipro careers — Read the original posting and apply
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