Order Management Agents are responsible for processing simple
to complex orders, and handling inquiries from the client with high
accuracy and efficiency.
● Use deductive reasoning to make sound business decisions.
● Follow best practices and work cross-functionally with multiple
teams to complete the above tasks and other daily job functions
● Strong Decision making and Analytical Skills
● Solid Communication Skills for both oral and written
● “Googley” Mindset (Out of the box thinking)
● Researching Capabilities
● Ensure compliance to all company and business policies and
administer all open sales orders and ensure appropriate order
flow.
● Monitor and evaluate all order issues and resolve in discrepancies
in production metrics and ensure a high level of accuracy
● Process oriented and excels at attention to detail
● Management of the communication with the sales department
and other stakeholders
● Can work with minimal supervision
Graduate of any 3/4 year degree;
● Preferred knowledge in Order Management and
Salesforce/Oracle
● Excellent communication skills - oral and written
Source: HCLTech careers — Read the original posting and apply
This role is listed by the employer on its own careers site. Kaam Ki Khoj does not process applications for it.
HCLTech is an employer in the IT/Computers - Software, Software Services sector with operations in India. This is a directory listing maintained by Kaam Ki Khoj so that candidates can find the organisation; it is not an official company page and Kaam... Read More
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