People Business Partner (Factory)

Job Description: ER & COE – Manager 

Role: Manager – Employee Relations 

Function : People Function – ER & COE 

Business : Jewellery ISCM 

Job Details (New requirement) 

HR professional with 6 to 8 years of experience, primarily contributing in Employee Relations (ER), data-driven reporting, and workplace compliance. Strong expertise in managing employee concerns, driving structured review mechanisms, and ensuring a safe, compliant, and engaged work environment. 

External Interfaces:

Audit Bodies (OHSAS, ISO, QMS auditors)  

Government Authorities (Labour Department, Safety Inspectors)  

Consultants (HR, Compliance, EHS advisors)  

Training & Wellness Service Providers  

Material Safety / Compliance Agencies 

Internal Interfaces 

Plant Leadership / Management Team  

Line Managers & Supervisors  

Employees / Workmen / Union Representatives  

HR Team (COEs, Payroll, Talent, HRBP)  

EHS, Quality, and Operations Teams  

Committee Members (Works Committee, Safety Committee, etc.) 

Employee Relations (ER) 

Ensure a stable, compliant,  

and positive IR environment 

Timely grievance resolution, improved trust, reduced conflicts 

Grievances resolved % within SLA, closure time of cases, reduction in escalations, employee satisfaction score 

Daily Work Management (DWM) & Reviews 

Enable structured tracking and  

performance visibility 

Consistent DWM execution, improved discipline, better reporting clarity 

Timeliness of DWM updates, report accuracy, leadership feedback 

HR Dashboards & Analytics 

Drive data-based decision-making 

Real-time data availability, trend identification, actionable insights 

No. of dashboards, data accuracy %, insights generated and implemented 

Material Safety & Compliance 

Ensure workplace safety and regulatory adherence 

Zero safety violations, audit readiness, strong compliance culture 

No. of violations, compliance score %, safety audit results 

Leadership Support (Data & Insights) 

Strengthen leadership decisions through insights 

Better planning, faster issue resolution, improved decision quality 

Timeliness of reports, leadership satisfaction score, % recommendations implemented 

Employee–Management Interface 

Enhance transparency and communication 

Faster resolution, improved trust, positive work culture 

Feedback scores, reduction in communication gaps, issues resolved 

HR Audits (OHSAS, QMS) 

Ensure full compliance and audit readiness 

Smooth audits, minimal non-conformities, timely closures 

No. of audit findings, audit closure %, audit ratings 

Employee Wellness Initiatives 

Promote employee well-being and engagement 

Higher participation, improved health, better engagement 

Participation %, engagement score improvement, absenteeism reduction 

Organizational Program Leadership 

Ensure effective execution of company programs 

Timely delivery, high-quality outcomes, business impact 

% programs delivered on time, stakeholder feedback, program success metrics 

Education: MSW HR 

Relevant Experience: 6 to 8 Years 

Behavioural Skills:

Strong Interpersonal & Communication Skills 

Stakeholder Management 

Analytical & Data-Driven Thinking 

Problem-Solving & Conflict Resolution 

Attention to Detail & Compliance Orientation 

Leadership & Influencing Skills 

Execution Excellence & Ownership 

Adaptability & Resilience 

Knowledge:

Strong knowledge of employee relations, labour laws, and grievance handling with experience in compliance frameworks like OHSAS and QMS. 

Proficiency in HR analytics, dashboard reporting, and data-driven decision-making and Off roll headcount and cost management. 

Good understanding of workplace safety, employee engagement, and plant-level operations with effective stakeholder management skills.