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Payroll and Documentation Specialist

Date Posted: Sep 30, 2026
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Job Detail

  • location_on
    Location Pune, Maharashtra, India
  • desktop_windows
    Job Type: Full Time/Permanent
  • schedule
    Shift:
  • analytics
    Career Level:
  • group
    Positions:
  • calendar_view_day
    Experience:
  • male
    Gender: No Preference
  • school
    Degree:
  • calendar_month
    Apply Before: Nov 14, 2026
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Job Description

Job Description: Payroll Documentation & Training Specialist 

Role Summary 

The Payroll Documentation & Training Specialist is responsible for creating, maintaining, and governing payroll Standard Operating Procedures (SOPs), process documentation, and training materials.

This role ensures consistency, compliance, and knowledge continuity across payroll operations while supporting transformation and transition programs.

Key Responsibilities 

  • Develop and maintain end-to-end payroll SOPs including gross-to-net processes, controls, and compliance steps.
  • Create detailed process documentation such as SOPs, work instructions, runbooks, and job aids.
  • Standardize documentation formats across geographies and payroll processes.
  • Lead documentation during payroll transitions, migrations, and transformation projects.
  • Conduct training sessions for payroll teams (new hires and existing staff).
  • Develop training content including presentations, simulations, and reference guides.
  • Facilitate knowledge transfer (KT) sessions and ensure smooth handover during transitions.
  • Continuously update documentation based on regulatory, system, or process changes.
  • Collaborate with payroll SMEs, HR, Finance, and technology teams to validate content.
  • Support audit and compliance documentation requirements.

Key Deliverables 

  • Comprehensive SOP repository for payroll processes
  • Process maps (SIPOC, flowcharts) and detailed work instructions
  • Payroll runbooks and checklists
  • Training materials (PPTs, guides, e-learning modules)
  • Knowledge transfer documentation and transition playbooks
  • Documentation governance framework and version control

Required Skills & Experience 

  • 5–10 years of experience in payroll operations, documentation, or training roles
  • Strong understanding of payroll processes, compliance, and controls
  • Experience in SOP writing, process documentation, and knowledge management
  • Exposure to payroll platforms such as SAP, Workday, Oracle, or ADP
  • Strong communication and training delivery skills
  • Experience working in shared services or global delivery models is preferred

Behavioral Competencies 

  • Attention to detail and process orientation
  • Strong documentation and communication skills
  • Stakeholder collaboration and influence
  • Ability to simplify complex payroll processes into clear documentation
  • Continuous improvement mindset

Success Measures (KPIs) 

  • Accuracy and completeness of SOP documentation
  • Reduction in process errors due to improved documentation
  • Training effectiveness and knowledge retention scores
  • Timeliness of documentation updates
  • Audit and compliance adherence

About the role

  • Role: Executive
  • Qualifications: BACHELOR OF COMMERCE
  • Experience: 5 - 10 Years
  • Skills: Human Resource
  • Function: BUSINESS PROCESS SERVICES
  • Location: Pune
  • Apply by: 2026-10-31

Source: Tata Consultancy Services careers — Read the original posting and apply

This role is listed by the employer on its own careers site. Kaam Ki Khoj does not process applications for it.

Company Overview

Tata Consultancy Services
Tata Consultancy Services · Mumbai, Maharashtra, India
400 open roles

Tata Consultancy Services is an employer in the IT/Computers - Software, Software Services sector with operations in India. This is a directory listing maintained by Kaam Ki Khoj so that candidates can find the organisation; it is not an official com... Read More

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