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Payments Investigation

Date Posted: Oct 23, 2026
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Job Detail

  • location_on
    Location Hyderabad, Telangana, India
  • desktop_windows
    Job Type: Full Time/Permanent
  • schedule
    Shift:
  • analytics
    Career Level:
  • group
    Positions:
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    Experience:
  • male
    Gender: No Preference
  • school
    Degree:
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    Apply Before: Dec 07, 2026
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Job Description

Job Role: Payments Investigation – Process Associate

Experience: 2-7 Years 

Location: Hyderabad (Adibatla)

Shift Timings: 1:00 PM – 10:00 PM

Skill Sets

  • At least 1-4 experience in the banking or finance industry.
  • Knowledge of Swift payments and being able to decode all Message Types (MT and MX) is required.
  • Knowledge of Payments processing and Payments Investigation’s case handling is essential (3+ years).
  • Proven track record of strong focus towards high levels of Quality and Customer Service  
  • Strong Relationship building skills as requires coordination with onshore/offshore teams in day-to-day activities. 
  • Excellent verbal and written communication skills
  • Experience in making quick, high-quality decisions on complex issues
  • Ability to conduct logical investigations
  • Good understanding of banking or financial operations and systems
  • Ability to work with concepts and with minimal assistance
  • Ability to work equally well independently and within a team
  • Excellent time management skills
  • Experience working on discrete, time sensitive projects
  • Proficient in Microsoft Excel, Word, and PowerPoint

Job Description:

  • Responsible for contacting external banks through SWIFT correspondence messages as and when required.
  • Independently investigate and identify root cause for an enquiry.
  • Independently review Nostro accounts & ensure all outstanding debits & credits are cleared as per timelines.
  • Responsible for following up with external ban ks for details, confirmation and recall of funds.
  • Review and verify Correspondence & Payment adjustments in accordance with the currency cut-off.
  • Acquire and update knowledge on procedures and products. 
  • Responsible for ensuring each call / work is completed in accordance with established procedures and standards and right quality.
  • Support achievement of team objectives End to end ownership of all activities

About the role
  • Role: Process Expert
  • Qualifications: BACHELOR OF COMMERCE
  • Experience: 1 - 7 Years
  • Skills: Payment
  • Function: BUSINESS PROCESS SERVICES
  • Location: Hyderabad
  • Apply by: 2026-11-06

Source: Tata Consultancy Services careers — Read the original posting and apply

This role is listed by the employer on its own careers site. Kaam Ki Khoj does not process applications for it.

Company Overview

Tata Consultancy Services
Tata Consultancy Services · Mumbai, Maharashtra, India
2,177 open roles

Tata Consultancy Services is an employer in the IT/Computers - Software, Software Services sector with operations in India. This is a directory listing maintained by Kaam Ki Khoj so that candidates can find the organisation; it is not an official com... Read More

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