*Mangerial experience/People Management experience for the Span of min 50 Team Member
*Strong understanding of KPI management, performance monitoring, and reporting.
*Experience in coaching, mentoring, and performance management.
*GWS knowledge and Experience
*Experience in BPO/IT Support/Service Delivery operations.
*Exposure to workforce management and forecasting tools.
*Experience in process improvement methodologies (Lean, Six Sigma, Continuous Improvement).
Source: Tata Consultancy Services careers — Read the original posting and apply
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