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MIM

Date Posted: Sep 30, 2026

Job Detail

  • location_on
    Location Chennai, Tamil Nadu, India
  • desktop_windows
    Job Type: Full Time/Permanent
  • schedule
    Shift:
  • analytics
    Career Level:
  • group
    Positions:
  • calendar_view_day
    Experience:
  • male
    Gender: No Preference
  • school
    Degree:
  • calendar_month
    Apply Before: Nov 14, 2026

Job Description

  • Experience managing critical P1/P2 incidents end-to-end.
  • Strong understanding of ITIL Incident Management processes.
  • Ability to lead war rooms, bridge calls, and technical resolution teams.
  • Experience coordinating multiple resolver groups, vendors, and support teams.
  • Expertise in executive and customer communications during outages.
  • Strong analytical, troubleshooting, and decision-making skills.
  • Hands-on experience with ITSM tools such as ServiceNow
  • About the role

    • Role: Analyst
    • Qualifications: BACHELOR OF ENGINEERING
    • Experience: 7 - 15 Years
    • Skills: Change Management | Incident Management
    • Function: IT INFRASTRUCTURE SERVICES
    • Location: Chennai
    • Apply by: 2026-10-31

    Source: Tata Consultancy Services careers — Read the original posting and apply

    This role is listed by the employer on its own careers site. Kaam Ki Khoj does not process applications for it.

    Company Overview

    Tata Consultancy Services
    Tata Consultancy Services · Mumbai, Maharashtra, India
    400 open roles

    Tata Consultancy Services is an employer in the IT/Computers - Software, Software Services sector with operations in India. This is a directory listing maintained by Kaam Ki Khoj so that candidates can find the organisation; it is not an official com... Read More

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