1. Own assigned HR service processes and ensure accurate, efficient, and
compliant delivery.
2. Coordinate with tech and operations teams to implement workflow
improvements.
3. Track and analyze service KPIs, SLAs, and employee satisfaction
scores.
4. Support rollout of service changes, automation, and platform
integrations (e.g., SAP).
5. Facilitate feedback loops to improve employee experience.
6. Ensure documentation, audits, and compliance protocols are
maintained.
7. Collaborate with CoEs to align services with business and policy
needs.
Graduate / Post Graduate in Human Resources or Business Management
Preferred certification in Project Management, Data Analytics and Lean
Six Sigma.
5 to 9 Years
1. Strong understanding of HR operations and service metrics
2. Familiarity with digital HR platforms and workflow tools (SAP,
SuccessFactors, etc.)
3. Data analysis and reporting capability
4. Ownership mindset with focus on process excellence
5. Stakeholder collaboration and problem-solving skills
6. Learning agility and system thinking exposure
Source: Reliance Jio careers — Read the original posting and apply
This role is listed by the employer on its own careers site. Kaam Ki Khoj does not process applications for it.
Reliance Jio is an employer in the Telecom sector with operations in India. This is a directory listing maintained by Kaam Ki Khoj so that candidates can find the organisation; it is not an official company page and Kaam Ki Khoj is not affiliated wit... Read More
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