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Manager - Franchisee Lead

Date Posted: Sep 15, 2026

Job Detail

  • location_on
    Location Udaipur, Tripura, India
  • desktop_windows
    Job Type: Full Time/Permanent
  • schedule
    Shift:
  • analytics
    Career Level:
  • group
    Positions:
  • calendar_view_day
    Experience:
  • male
    Gender: No Preference
  • school
    Degree:
  • calendar_month
    Apply Before: Nov 14, 2026

Job Description

Role  

Franchise Lead  

Function / Department  

Retail  

Location  

Rajasthan

Job Purpose  

Overall responsibility for activities at all

Franchise stores in a zone spanning customer service, sales and revenue targets across all products (voice – postpaid/ prepaid, data etc.)

Key Result Areas/Accountabilities  

  • Achieve sales target for all products (Voice-
  • Postpaid/ prepaid, data, VAS, handsets etc.) across Vodafone Idea Mini Stores(VIMS) in a zone
  • Ensure and monitor quality of acquisition through VIMS
  • Ensure availability of stock at VIMS while adhering to norms
  • Deliver overall revenue targets through VIMS channel
  • Achieve total target for up-selling and cross-selling
  • Facilitate roll-out of VIMS  (incl. selection of partners, location etc.) and meet expansion targets
  • Coach channel partners to improve efficiency and adherence to processes
  • Resolve VIMS-specific issues within specific timelines 
  • Keep channel partner motivation levels high through regular reviews of performance

Core Competencies, Knowledge, Experience  

  • Minimum 8 years of experience in Customer Handling /Retention Management  
  • Must be able to communicate with peers and seniors in the system well and convincingly.  
  • Strong data and analytical skills. With a keen eye for detail & identifying process gaps & driving improvement  
  • Logical Thinking and good in sighting and analytical skills  
  • Prior telecom experience mandatory  

Must have technical / professional qualifications  

  • Graduate in any field 
  • Data analytics and process improvements 
  • Excel and Presentation skills 

 

Source: Vodafone Idea careers — Read the original posting and apply

This role is listed by the employer on its own careers site. Kaam Ki Khoj does not process applications for it.

Company Overview

Vodafone Idea
Vodafone Idea · Mumbai, Maharashtra, India
367 open roles

Vodafone Idea is an employer in the Telecom sector with operations in India. This is a directory listing maintained by Kaam Ki Khoj so that candidates can find the organisation; it is not an official company page and Kaam Ki Khoj is not affiliated wi... Read More

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