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Manager - Activation

Date Posted: Sep 13, 2026

Job Detail

  • location_on
    Location Guwahati, Assam, India
  • desktop_windows
    Job Type: Full Time/Permanent
  • schedule
    Shift:
  • analytics
    Career Level:
  • group
    Positions:
  • calendar_view_day
    Experience:
  • male
    Gender: No Preference
  • school
    Degree:
  • calendar_month
    Apply Before: Nov 14, 2026

Job Description

Role

Activation Officer

Job Level/ Designation

M1

Function / Department

Customer Service

Location

Guwahati

Job Purpose

The role involves processing customer activation applications for timely and compliant onboarding experience.

Ensure support to sales organization including retailers for quicker customer acquisition.

Key Result Areas/Accountabilities

  1. Process new activation documents for both prepaid and post paid services
  2. Approve SIM exchange within TAT through correct approval of customer documents
  3. Ensure document compliance and actively identify frauds
  4. Retailer and doc pick-up partner management for effective training on document screening
  5. Support TERM requirements as per need.

Core Competencies, Knowledge, Experience

  1. Should be able to influence and get buy in of cluster sales team on decisions
  2. Quick thinking to take immediate steps to fix burning issues and challenges in a time bound manner.
  3. Ability to work with partner teams to get deliveries done or respond responsibly and provide support to other functions.
  4. Diligent and effective

Must have technical / professional qualifications

  1. Min Graduate
  2. Fresher / 06 months of relevant exp
  3. Diversity candidates preferred

 

Source: Vodafone Idea careers — Read the original posting and apply

This role is listed by the employer on its own careers site. Kaam Ki Khoj does not process applications for it.

Company Overview

Vodafone Idea
Vodafone Idea · Mumbai, Maharashtra, India
367 open roles

Vodafone Idea is an employer in the Telecom sector with operations in India. This is a directory listing maintained by Kaam Ki Khoj so that candidates can find the organisation; it is not an official company page and Kaam Ki Khoj is not affiliated wi... Read More

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