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Mainframe Batch Support Analyst

Date Posted: Sep 29, 2026

Job Detail

  • location_on
    Location Hyderabad, Telangana, India
  • desktop_windows
    Job Type: Full Time/Permanent
  • schedule
    Shift:
  • analytics
    Career Level:
  • group
    Positions:
  • calendar_view_day
    Experience:
  • male
    Gender: No Preference
  • school
    Degree:
  • calendar_month
    Apply Before: Nov 14, 2026

Job Description

The Mainframe Analyst will be responsible for supporting and maintaining batch processing activities within the test environment. This role includes monitoring and troubleshooting batch workloads, performing data refreshes, supporting job scheduling activities, analyzing non-production issues, and ensuring successful execution of critical business processes. Candidates will work within a 24x7 operational model and collaborate with application, infrastructure, and support teams to maintain the reliability and performance of mainframe systems and batch services.

Responsibilities

  • Provide 24x7 operational support for batch processing and test environment activities through rotating shift coverage.
  • Monitor, analyze, and resolve batch job failures and performance issues.
  • Execute and support data refresh and environment maintenance activities.
  • Develop, modify, and maintain JCL, REXX, COBOL, and related mainframe components.
  • Support CICS and DB2 applications and associated batch processes.
  • Perform root cause analysis and implement corrective actions for recurring issues.
  • Monitor workload automation and scheduling activities using ESP.
  • Support software migration and deployment activities using ChangeMan.
  • Generate and analyze KPI and operational reporting metrics.
  • Create and maintain technical documentation, operational procedures, and knowledge articles.
  • Coordinate with development, infrastructure, application support, and business teams to resolve incidents and ensure service continuity.
  • Participate in continuous improvement initiatives focused on automation, operational efficiency, and service reliability.

Technical requirements

  • Experience supporting IBM z/OS mainframe environments.
  • Hands-on experience with JCL, REXX, COBOL, CICS, and DB2.
  • Experience troubleshooting batch processing and job scheduling issues.
  • Strong analytical and problem-solving skills.
  • Ability to work effectively in a fast-paced operational support environment.
  • Excellent verbal and written communication skills.

Additional responsibilities

  • Experience with COBOL, JCL, Assembler, EasyTrieve.
  • Experience utilizing ESP workload automation and scheduling tools.
  • Familiarity with data refresh procedures within testing and non-production environments.
  • Experience creating KPI dashboards, metrics, and operational reporting.
  • Knowledge of incident, problem, and change management processes.
  • Experience supporting large-scale enterprise mainframe environments.
  • Exposure to automation and process improvement initiatives.

Preferred skills

  • Technology › Mainframe Technologies › Mainframe Technologies- ALL

About the role

  • Role: Senior Associate Consultant
  • Experience: 3 - 6 years
  • Education: Bachelor of Engineering, BTech

Source: Infosys careers — Read the original posting and apply

This role is listed by the employer on its own careers site. Kaam Ki Khoj does not process applications for it.

Company Overview

Infosys
Infosys · Bengaluru, Karnataka, India
1,811 open roles

Infosys is an employer in the IT/Computers - Software, Software Services sector with operations in India. This is a directory listing maintained by Kaam Ki Khoj so that candidates can find the organisation; it is not an official company page and Kaam... Read More

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