1. Oversee Core and IP KPI performance.
2. Monitor KCIs and capacity thresholds.
3. Drive TSG, IP/MPLS, Core and Smart services.
4. Ensure high availability and MTTR targets.
5. Govern network configuration audits.
6. Lead complaint RCA and RCF tracking.
7. Ensure performance dashboard accuracy.
8. Coordinate with NOC and QA teams.
9. Guide optimization across all domains.
10. Correlate alarms with KPI degradation.
11. Drive SLA adherence and improvements.
12. Supervise service introduction readiness.
13. Escalate critical risks to Head SM.
14. Mentor managers and SME teams.
BE (EC/CS/IT)
Minimum 15 Years - Maximum 20 Years
1. Strong knowledge of Core and IP KPIs.
2. Expertise in performance monitoring tools.
3. Experience in complaint RCA handling.
4. Knowledge of capacity optimization methods.
5. Strong cross functional coordination skills.
6. Analytical troubleshooting ability.
7. Good audit and compliance exposure.
8. Strong reporting and dashboard skills.
9. Execution focused mindset.
10. Team leadership capability.
Source: Reliance Jio careers — Read the original posting and apply
This role is listed by the employer on its own careers site. Kaam Ki Khoj does not process applications for it.
Reliance Jio is an employer in the Telecom sector with operations in India. This is a directory listing maintained by Kaam Ki Khoj so that candidates can find the organisation; it is not an official company page and Kaam Ki Khoj is not affiliated wit... Read More
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